Overview
Account/Client Service Coordinator Jobs in Cincinnati, Ohio, USA at Procter & Gamble
Title: Account/Client Service Coordinator
Company: Procter & Gamble
Location: Cincinnati, Ohio, USA
Type: Full Time, Seasonal/Temporary
Category: Beauty/Hair Styling
Job Location
Cincinnati
Job Description
Do you have a passion for beauty and love keeping up with the latest trends and techniques? If so, our role as a Consumer Relations Advisor for our luxury skincare brand SK-II would be a phenomenal fit. You will play a meaningful role in delivering exceptional consumer service and support within the Global Consumer Relations (GCR) team. Maximising your expertise in the beauty and skincare industry, you will engage with consumers through variouscommunicationchannels, including phone, email, and chat.
Your primary responsibility will be to provide in-depthproduct knowledge, address inquiries, resolve issues, and offer personalized recommendations to improve consumer’s beauty regimens. The ideal candidate will be passionate about the beauty care industry and have proven experience, along withstrongcommunicationskills, a consumer-centric mentality, and the ability to thrive in afast-paced environment.
Job Qualifications
Passion for Beauty:A genuine interest in the beauty industry and a commitment tocontinuous learningabout the latest trends and techniques.
BeautyIndustry Expertise:Preferred experience as a cosmetologist, esthetician, or in a similar beauty advisory role, with a strong understanding of skincare, cosmetics, and personal care products.
Communication Skills:Excellent verbal and writtencommunication skills, with the ability to articulate beauty-related information effectively.
Consumer Service Orientation:Strong interpersonal skills with a commitment to delivering a positiveconsumer experience.
Analytical Skills:Ability to assess consumer beauty needs, identify concerns, and recommend appropriate solutions.
Digital Literacy:Familiarity with consumer relationship management (CRM) systems (i.e. Salesforce) and basic computer skills.
Time Management:Ability to multitask, prioritize, and manage time effectively in afast-pacedcontact center environment.
Starting Pay/Salary Range:$59,800-$74,750
Job Schedule:Full time
Job Number:R
Job Segmentation:Recent Grads/Entry Level (Job Segmentation)
We are committed to providing equal opportunities in employment. We valuediversityand do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ’s, please .
Procter & Gamble participates in e-verify as required by law.
Qualified individuals will not be disadvantaged based on being unemployed.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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