Overview
Account Director – Beauty Jobs in London, England, United Kingdom at Link
Title: Account Director – Beauty
Company: Link
Location: London, England, United Kingdom
Job Title:Head of Beauty
Based at:Role can be either France or UK based
Job Purpose:To support the development and delivery of Key Accounts in the UK Beauty Category, building long-term, trusting client relationships. Day to day management of the account team and purchasing strategy; Balancing the delivery of a high quality service to the client and a cost effective solution that exceeds the agreed Business Plan.
Key Responsibilities
Work together with the Head of Beauty to Develop and then implement effective Sales Action Plans for all Key Accounts and regional customers within your responsibility.
Develop strong senior customer relationships within Key Accounts
Responsible for ensuring Account Teams deliver Internal Business targets and Client SLAs and KPIs
Responsible for delivering Internal and client Monthly and Quarterly Business Reports, and any additionally requested reports including but not limited to customer meeting reports, forecasts
Ensure customer service is a priority. Identify and resolve all issues relating to customers within Standard guidelines.
Ensure that the Account Sales and Profit Budget is exceeded and that all costs related to orders are strictly controlled.
Daily report line and management of the Account Manager and Sales support Team.
Manage and develop Staff reporting into this position
In collaboration with the Creative Director and AM provide professional product presentations to customers.
Oversee the AM and Sales support team to produce customer quotations. Ensure quality samples and artwork for proposals.
Ensure the diligent follow-up of all quotations distributed to generate orders.
Communicate order status to all departments to ensure timely delivery of orders.
Participate in industry trade shows to develop and maintain business relationships, improve product knowledge and identify opportunities to increase sales.
Ensure the development and maintenance of accurate, legible customer file/Job Bags
Ideal Attributes
Customer Focused: This involves focusing one’s efforts on finding what a customer needs before the customer themselves are even aware
Relationship Building: Has the ability to build and maintain a network of business related contacts, which will be useful in meeting objectives.
Results Focused: This involves measuring and monitoring progress, and keeping an eye on the bottom line.
Team Player: Is committed to the organisation’s common goals, and has a focus on what is best for the business rather than suits the individual.
Category Focused: Has a keen interest in the beauty and fashion industry, with an understanding of retail environment , social media/ influencers, Trend forecasting.
Our organization is dedicated to fostering a workplace environment that values diversity and inclusion. We actively seek to attract, recruit, and nurture talent from a broad spectrum of backgrounds, each contributing unique perspectives, ideas, and experiences. Our goal is to cultivate a productive and inclusive atmosphere that represents various cultures and groups, where everyone is given an equal opportunity to thrive.
Your needs and preferences are important to us, and we are committed to ensuring an equitable and accessible recruitment process. If you feel you need any reasonable adjustments to be made in order to apply for a vacancy at Link, please contact us at [email protected]
