Overview
Aesthetician/Esthetician Jobs in Santa Monica, California, USA at Benefit Cosmetics
Title: Aesthetician/Esthetician
Company: Benefit Cosmetics
Location: Santa Monica, California, USA
Type: Full Time
Category: Retail, Beauty/Hair Styling
Aesthetician – Benefit Boutique
We’re Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under the leading luxury products group Louis Vuitton Moet Hennessy. Founded in 1976 by twins Jean & Jane Ford in San Francisco, today we’re in 59 countries with more than 3,000 Brow Bars & 6,000 trained service experts worldwide. At Benefit, we believelaughter is the best cosmeticbecause when we’re laughing & having fun, that’s when we’re our most beautiful.
We’re known to work smart & laugh hard. Sound like you? You’ve come to the right place!
Essential Duties and Responsibilities
-Customer Service/Experience-
Customer is the number one focus, and all employee actions are to reflect this priority.
Greet customers in 30 seconds or less.
Follow the Beauty ABC’s & Service ABC’s selling formula, including all processes trained in the Global Service Handbook.
Maintain an enthusiastic floor presence.
Build and maintain good customer relationships.
Keep accurate and complete records in the Retail/POS system.
Safeguard and keep all customer information confidential; all customer information is the property of the Company and Retailer.
Effectively communicate with customers and co-workers.
Ensure all clients read and sign the service E-waiver form (customer protection, service release form).
Perform only “Benefit-trained” services offered on the service menu and ensurecustomer satisfaction.
All other duties as assigned.
-Results-
Achieve daily/weekly/monthly individual service goals.
Maintain target services per hour.
Makeproduct recommendationsand hand over service customers to Beauty Artists at the end of the service.
-Teamwork-
Promote a feel-good, fun, and gossip-free environment for customers and employees.
Build strong positive relationships and treat others withrespect.
Be on time and ready to work all shifts.
Be passionate and tenacious.
Act professionally, ethically, and with integrity.
Use good judgment.
Ensure that boutique deposits are maintained in accordance with Benefit’s policies; required signoff on deposits in partnership with the Boutique Proprietor, Assistant Boutique Proprietor, and/or Key Holder.
Participate in inventory control.
Help maintain clean and safe sales and stock areas, communicate maintenance issues to Boutique Proprietor.
Communicate inventory needs and concerns to Boutique Proprietor.
Properly and accurately register all sales.
Communicate training needs that will result in increased sales to Boutique Proprietor.
Ensure compliance with all Company and boutique policies and procedures.
Requirements
Able to perform the following physical duties including, but not limited to:
Continuous standing/walking for 8 hours.
Must be comfortable selling makeup &upsellingservices.
Must be comfortable with traffic-stopping outside of the Boutique.
Unpacking and lifting boxes up to 40 lbs.
Continuous bending of the neck, arms, torso, and legs for a minimum of 8 hours. Stocking and filling shelves, drawers, and showcases.
Cleaning displays and boutique.
Clean all Service Stations, service rooms, and elements.
Work in a fragrance-filled environment.
Employees have physical contact with clients/customers.
Maintain compliance with state board regulations.
Consistent and reliable attendance.
Operate the POS system, e-waiver iPad, Boutique technology, and laptop (used for online scheduling).
This position requires the final candidate to suc…
