Overview
Alaïa Retail Director Jobs in Tokyo, Tokyo, Japan at Maison Alaïa
Title: Alaïa Retail Director
Company: Maison Alaïa
Location: Tokyo, Tokyo, Japan
FOSTER MAISON EXCELLENCE
Upholds & demonstrates ALAIA identity & values
Drives excellence in store environment, product presentation, & team presentation across their Boutique
Partners with marketing & VM and puts forward recommendations to deliver on Maison strategy
Stays up to date with ALAIA’s positioning in the marketplace, shares insights & proposes appropriate actions across their Boutique
LEAD BUSINESS & OPERATIONS
Acts as a conduit between head office & retail & cascades communications in an effective and timely manner
Plans & conducts regular & purposeful store visits
Considers the environment, local community & commercial outcomes in all business decisions
Optimize inventory management, proactively seizes opportunities & mitigates risk
Upholds compliance & integrates into workflow for self & team
Negotiate with the person in charge of the department store, fashion building, or mall in question regarding participation in various events, publication in department store media, and improvement in terms and conditions such as multiplier rates, etc.
EMBED CLIENT CENTRIC FOCUS
Prioritizes the client in decision making
Drives optimal productivity & client outcomes through diligent management of Boutique scheduling
Partners with Training & Performance to grow team capability in line with Boutique & business goals
Holds self & others accountable to consistently deliver positive client experience
Analyses client feedback & insights through a client lens, taking action to enhance client experience across Boutique
DRIVE BOUTIQUE PERFORMANCE
Delivers on boutique goals & targets
Integrates observation, review & analysis of Boutique & team performance into daily workflow
Leads proactive development of self & team through training, coaching & feedback
Collaborate with HR to conduct interviews and other activities to recruit store personnel and contribute to recruiting activities.
Promptly engages in performance recovery
Set annual goals for boutique personnel and conduct evaluations based on the evaluation system.
【Required Experience And Skills】
Experience in multi-site management
Accomplished at team building, motivation and development
Ability to not only be familiar with various KPIs, but also to understand the background of the numerical values and to develop specific measures and action plans based on them
Strategic Thinking: Able to logically construct the order of tasks, etc., and work in an efficient and effective manner
Track record of strong relationship management and collaboration
Ability to coach and provide feedback on performance
Demonstrated ability to lead discussions that center on performance improvement
Ability to problem solve and make decisions within business boundaries
Strong written and verbal communication skills
Excellent commercial acumen
