Overview
Appointment Coordinator / Receptionist / Salon Concierge Jobs in Tampa, FL at Aveda
Full Job Description
If you are cheerful, polished, organized, efficient and a friendly customer-service professional who loves beauty and fashion, then we are looking for you! As we’re voted “Best Salon in South Tampa” year after year, our upscale clientele is always expecting a top-tier, VIP experience—and that all starts with a warm and gracious interaction with YOU!
We offer training, education and coaching to bring out your best and direct you to opportunities suited for your talents and skills.
DISCLAIMER: This position could require candidates to work at both Tampa locations.
QUALIFICATIONS
Prior customer service and/or sales experience
Ability to work a flexible schedule, including evenings and weekends
Ability to provide exceptional guest service, understanding the guest’s needs, and performing duties in a competent, efficient and professional manner
Salon or other reception/administrative experience a plus
Must be a self-starter and be responsible
RESPONSIBILITIES
Determine type of appointment needed, determine appointment availability and schedule appointments
Prioritize guest’s need and offer solutions when appropriate
Utilize superior customer service skills
Use tact and diplomacy in handling difficult interactions with members
Possess basic knowledge of all services and products to assist guests
Actively promote salon programs and promotions
Provide a welcoming atmosphere for everyone who comes in
Offer beverages
Follow Salon checklists
As Tampa’s best AVEDA Salon, this is a cheerful approach to guest care that combines a high-fashion, high-style aesthetic with pure, relaxing, transformative products and rituals.
Job Types: Full-time, Part-time
Pay: $13.00 – $14.00 per hour
Benefits:
Employee discount
Flexible schedule
Shift:
Day shift
Evening shift
Morning shift
Weekly day range:
Every weekend
Monday to Friday
Weekends as needed
Work Location: In person
Title: Appointment Coordinator / Receptionist / Salon Concierge
Company: Aveda
Location: Tampa, FL
Category: