Overview

Appointment Coordinator / Receptionist / Salon Concierge Jobs in Tampa, FL at Aveda

Full Job Description

If you are cheerful, polished, organized, efficient and a friendly customer-service professional who loves beauty and fashion, then we are looking for you! As we’re voted “Best Salon in South Tampa” year after year, our upscale clientele is always expecting a top-tier, VIP experience—and that all starts with a warm and gracious interaction with YOU!
We offer training, education and coaching to bring out your best and direct you to opportunities suited for your talents and skills.

DISCLAIMER: This position could require candidates to work at both Tampa locations.

QUALIFICATIONS

Prior customer service and/or sales experience

Ability to work a flexible schedule, including evenings and weekends

Ability to provide exceptional guest service, understanding the guest’s needs, and performing duties in a competent, efficient and professional manner

Salon or other reception/administrative experience a plus

Must be a self-starter and be responsible

RESPONSIBILITIES

Determine type of appointment needed, determine appointment availability and schedule appointments

Prioritize guest’s need and offer solutions when appropriate

Utilize superior customer service skills

Use tact and diplomacy in handling difficult interactions with members

Possess basic knowledge of all services and products to assist guests

Actively promote salon programs and promotions

Provide a welcoming atmosphere for everyone who comes in

Offer beverages

Follow Salon checklists

As Tampa’s best AVEDA Salon, this is a cheerful approach to guest care that combines a high-fashion, high-style aesthetic with pure, relaxing, transformative products and rituals.

Job Types: Full-time, Part-time

Pay: $13.00 – $14.00 per hour

Benefits:

Employee discount

Flexible schedule

Shift:

Day shift

Evening shift

Morning shift

Weekly day range:

Every weekend

Monday to Friday

Weekends as needed

Work Location: In person

Title: Appointment Coordinator / Receptionist / Salon Concierge

Company: Aveda

Location: Tampa, FL

Category:

 

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