Overview
Artist Relations Coordinator – The Merch Collective Jobs in Nashville, TN at Sony Music Entertainment
Title: Artist Relations Coordinator – The Merch Collective
Company: Sony Music Entertainment
Location: Nashville, TN
About Sony Music EntertainmentAt Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time.
Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship.
Sony Music Entertainment is a member of the Sony family of global companies.
The Merch Collective is a boutique music merchandising company representing top Artists in touring, eCommerce, and retail channels has an immediate opening for an Artist Relations Coordinator.
We are seeking anArtist Relations Coordinatorthat must be comfortable with minute management of detail and be able to interface effectively and professionally directly with Client management, Artist Relations Managers, and senior team. Additionally, must have ability to multi-task and successfully coordinate simultaneous activity for those clients within multiple internal company departments and functions.
What you’ll do:Client Coordination
Coordinate with clients, ensuring the highest level of service through open lines of communication and a deep understanding of their needs.
Engage with clients regularly, focusing on building a productive relationship that leverages TMC’s resources to optimize revenue streams through innovative products, designs, and strategies to enhance client relationships and fan satisfaction.
Attend in-person client meetings, shows, pop-ups, and other events whenever opportunities arise to strengthen relationships and enhance client accounts.
Assist Artist Relations Managers
Interface with Artist Relations Managers to help streamline day-to-day admin tasks which may include, but are not limited to the following:
Building SKUs, processing orders, and submitting information through TMC’s internal inventory management system.
Relaying detailed product information to internal Tour and eCommerce departments to facilitate the sale and fulfillment of product on tour, online, retail and other sales channels.
Understanding client feedback on artwork and sharing explicit direction with the internal Art team to help generate client approvals based on client and team notes.
Internal Account Coordination
Coordinate all internal matters related to accounts by funneling all client information into and out of the company promptly, clearly, completely, and accurately.
Identify and address issues or delays swiftly, collaborating with internal teams to resolve in a timely manner.
Actively share successes, challenges, and failures with internal teams to facilitate learning, improvement and opportunity.
Strategic Planning and Reporting Coordination
Collaborate with internal departments to develop quarterly and yearly calendars of initiatives and product releases including but not limited to: Tours, VIP, eComm Releases, eComm Promotion…
