Overview
Assistant Buyer Jobs in Telford, England, United Kingdom at Berwick Care
Title: Assistant Buyer
Company: Berwick Care
Location: Telford, England, United Kingdom
About Us
Berwick Care is a well-established, family-run business with over 25 years of experience supporting care providers across the UK. As we continue to grow, we’re looking to strengthen our procurement team with a highly organised and proactive Assistant Buyer. This role is perfect for someone with a keen eye for detail and a passion for supply chain efficiency who thrives in a fast-paced, collaborative environment.
The Role
As an Assistant Buyer, you’ll play a key role in supporting our procurement operations—ensuring stock availability, minimising delays, and maintaining strong relationships with our suppliers. You’ll be involved in the transactional side of purchasing, including raising purchase orders, monitoring inventory, and responding quickly to the needs of the sales and warehouse teams. You’ll also provide essential admin support to the Procurement Manager to help keep operations running smoothly.
Key Responsibilities
Monitor and track stock levels and supplier deliveries to avoid shortages or delays
Raise and manage purchase orders, including special and direct delivery orders
Liaise with suppliers on acknowledgments, lead times, delivery discrepancies, and invoice queries
Source and process one-off product requests to fulfil immediate sales order needs
Chase and expedite purchase orders where necessary, escalating potential issues proactively
Update our ERP system (NetSuite) accurately to reflect real-time order and stock status
Provide administrative support to the Procurement Manager and wider buying team
Identifying areas for improvements & opportunities to achieve the best value
Respond to Support Cases within SLA, resolving Stage 1 cases within 24 hours
Work with internal teams to manage product changes (e.g. spec updates, pack size changes, discontinuations)
Assist in supplier performance reviews and tracking against agreed SLAs
Key Performance Metrics
OTIF (On-Time In-Full): Maintain/improve delivery performance (minimum 92%)
Stock Availability: Maintain/improve stock availability across key product lines (minimum 97%)
Cost Savings: Support cost-saving initiatives and identify cost avoidance opportunities
Support Cases: Resolve Stage 1 purchasing cases within 24 hours
Requirements
What We’re Looking For
Skills & Experience:
Experience in a purchasing, procurement, or supply chain support role would be desirable but not essential
Understanding of supply chain processes and procurement workflows
Strong administrative background with excellent attention to detail
Proficiency in Microsoft Office, particularly Outlook and Excel
Confident communicator with great interpersonal skills
Ability to manage multiple tasks and work both independently and as part of a team
Experience using ERP systems (preferably NetSuite) is desirable
A proactive, solutions-driven mindset with a strong sense of ownership
Benefits
What We Offer
Generous company-wide bonus scheme
Learning & development opportunities and career progression
Free lunch provided daily
On-site gym
Free parking
Access to employee assistance helpline (mental health and financial support)
Unlimited snack cupboard and a fun, supportive team culture (bake-offs, team socials, and more!)
Join a team that values collaboration, accuracy, and getting things done right. If you’re an organised and proactive buyer ready to take the next step in your career—we’d love to hear from you!
Salary: £27,000 – £31,000 per annum (DOE)
Contract Type: Full-Time, Permanent
Hours: Monday – Friday, 8:00am – 4:30pm (30-minute unpaid break, with some flexibility)
