Overview
Assistant Manager – Ecommerce Jobs in Mumbai, Maharashtra, India at Reliance Brands Limited
Title: Assistant Manager – Ecommerce
Company: Reliance Brands Limited
Location: Mumbai, Maharashtra, India
This person will oversee the Monobrand Website and manage relationships with key marketplace partners such as Myntra, Ajio, First Cry, and Tata Cliq. The role involves end-to-end cataloging, merchandise listing, marketing expense regulation, performance marketing oversight, and channel-wise sales tracking. This individual will ensure seamless operations, optimize channel performance, and contribute to achieving the organization’s e-commerce topline objectives.
Key Responsibilities:
1. Sales & Reporting: Monitor and drive sales performance across e-commerce marketplaces (Myntra, First Cry, Ajio, Tata Cliq) and the Monobrand Website.
2. Cataloging & Product Management: Lead season launches across Monobrand Website, Ajio, Myntra, Tata Cliq, ensuring timely catalog updates.
3. Website & Marketplace Maintenance: Handle back-end requests, debugging coordination, and deployment for the Monobrand Website and marketplaces.
4. Marketing & Promotions: Oversee performance marketing activities, ensuring optimal ROI and adherence to marketing budgets.
5. Customer Support Coordination: Work closely with the customer care team to address escalated issues, including refunds, order-related queries, and other customer concerns.
6. Process Optimization: Proactively identify process inefficiencies and recommend solutions to enhance operational workflows for both the Monobrand Website and marketplace platforms.
Key Skills & Competencies:
1. Strong analytical and organizational skills with attention to detail.
2. Proficiency in e-commerce platforms and tools.
3. Ability to manage multiple stakeholders and work under tight deadlines.
4. Excellent communication and negotiation skills.
5. Hands-on experience with cataloguing, performance marketing, and backend operations.
Qualifications & Experience:
1. Bachelor’s degree in management, Marketing, or a related field.
2. 3-5 years of experience in e-commerce operations, preferably in retail.
3. Familiarity with marketplaces like Myntra, Ajio, etc. is highly desirable.
4. Experience with website management tools and platforms.
