Overview
Assistant Retail Performance EMEA F/H – STAGE Jobs in Paris, Île-de-France, France at Christian Dior Couture
Title: Assistant Retail Performance EMEA F/H – STAGE
Company: Christian Dior Couture
Location: Paris, Île-de-France, France
Poste
House of Dreams, House of Talents“Whatever you do — for work or pleasure — do it with passion! Live with passion!”*Christian Dior
Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. His visionary spirit never ceased to make women all over the world feel more beautiful, an inspiration for his successors to this day. “Fabric is the sole vehicle of our dreams (…). Fashion, in short, comes from a dream and the dream is an escape from reality,” he wrote in his book Je suis couturier**. Over the course of his collections, Monsieur Dior became the master of his muses’ happiness.
The Little Dictionary of Fashion
Published in English as Talking About Fashion
This internship begins in July 2025 for a period of 6 months
Missions
Department Description
The EMEA Retail Performance team aims at improving both Client and Staff Experience in Boutique. We support the business development & operations by working on digital & physical projects. These projects may be worldwide programs to be deployed in EMEA zone with the support of Worldwide Retail Performance team or EMEA initiatives identified and developed by the EMEA team.
Additionally, the Retail Performance department plays a key role in the animation of communication tools inside the EMEA zone to ensure coordination & impact.
Position
As part of the Retail Performance Team, the candidate will contribute to various transformation projects such as Retail digital tools, CRM applications, Omnichannel services, or any operational initiatives to improve efficiency, customer satisfaction and overall performance in store.
Under the guidance of Project Managers, she/he will contribute to the preparation, implementation & follow-up of the Retail Performance projects and others ad hoc missions (analyses, reporting, etc.).
Depending on the subjects, he/she will interact with many other stakeholders, especially Operations, Merchandising, Marketing, Training, HR, Supply Chain, etc.
Mission Description
Contribute to the animation and monitoring of Customer Experience programs:
Provide weekly and monthly reporting
Prepare analysis presentations for monthly meetings with General Managers and key stakeholders, as well as quarterly meetings with the Customer Experience community
Be the main point of contact for Boutiques in managing requests and issues
Manage Retail KPIs Reporting And Analysis
Provide monthly reports on traffic counting, conversion rates, and cross-selling
Monitor the performance of omnichannel services
Analyze the adoption and performance of retail tools
Conduct specific analyses for management and prepare supporting presentations
Actively contribute to the management of EMEA communication tools (newsletter, internal shared platform, etc.):
Coordinate the weekly reception of content
Participate to monthly committee with all stakeholders to build the ongoing strategy
Support EMEA teams for any questions and resolution of incidents
Collect feedbacks among teams and issue recommendations
Support for set ups & tests for evolutions
Profil
Profile Required
Student BAC+4/5 in Management/Business
First experience in a retail environment would be appreciated in Boutique and/or in H…
