Overview
Assistant Store Manager Jobs in Munich, Bavaria, Germany at FERRAGAMO
Title: Assistant Store Manager
Company: FERRAGAMO
Location: Munich, Bavaria, Germany
OUR HERITAGE AND PASSION TO EMPOWER YOUR TALENT AND CREATIVITY – A BRAND MADE OF PEOPLE
Salvatore Ferragamo S.p.A. is one of the world's leading companies in the luxury goods sector, whose origins date back to 1927. Salvatore Ferragamo Group is famous in the creation, production and sale of shoes, leather goods, clothing, silk products, eyewear, watches, and other accessories, as well as perfumes. The love for uniqueness and exclusivity, with a perfect blend of style, creativity and innovation through the quality and craftsmanship of the "Made in Italy" tradition, have always enriched the trademark of Salvatore Ferragamo Group products. With over 4,000 employees and a network of 685 mono-brand stores, the Ferragamo Group operates in Italy and worldwide as one of the leaders in the European, American, and Asian markets.
We are currently looking for a Full Time – Assistant Store Manager to join our boutique in Munich, Maximilianstraße.
YOU
- Undertake work with a high degree of integrity, leading by example in every situation.
- Take action and ownership, ensuring a magical client experience while aiming to be a leader, a nurturer, a natural connector with a passion for helping others grow
- A powerful communicator, handling your colleagues and clients with personal care and empathy
THE JOB
- Support your colleagues to transform each client experience into magical moments for the client by creating a hand-crafted experience
- Create a long-term, authentic bond with your colleagues by fostering growth, listening with respect and inclusion
- Be a liaison – on the sales floor – between your colleagues and the store manager to drive and achieve individual and team objectives and act as a mentor to the team by proactively offering insights, reflections, and experiences
ESSENTIALS
- Being passionate about the client experience with in-depth knowledge of the desires, needs and expectations of luxury clients
- Communicating and storytelling with conviction, you master the ability to listen and ask the right questions
- Acting and thinking first of the employee and client relationship
- Empowering team members with autonomy to accomplish tasks effectively and generate enthusiasm for a positive team spirit
- Thinking innovatively of new ways of creating value and magic for the clients
MISSION DETAILS
- Support the Store Manager in driving the store strategy to achieve the best sales performance and creating a hand-crafted 360° experience for the client
- Actively contribute to the development and implementation of business action plans to enhance sales for each product category and client tier segment
- Provide excellent and specialized customer service to develop meaningful and loyal client relationships through CRM initiatives
- Role model best in class sales and self leadership by playing an active role within your team, and also take action to solve problems with positive outcomes
- Actively engage in wider community and seek inspiration from other sectors to form a cohesive team focused on creating an energetic, exciting, innovative and approachable environment
- Empower and support your colleagues to accomplish tasks effectively and generate enthusiasm and energy to create positive team spirit
- Build and maintain relationships by instilling a sense of belonging and a positive, forward-thinking mindset
Languages: Proficiency in German and English, more languages will be advantageous.
Location: Munich, Germany
Position available: Full-time
At Ferragamo you can play your part and express your uniqueness.
We are committed to building a diverse workplace in which diversity is valued in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation.
As an Equal Opportunity Employer we welcome and consider applications from all candidates regardless of their personal background.
