Overview
Assistant Store Manager Málaga Jobs in Málaga, Andalusia, Spain at Giorgio Armani
Title: Assistant Store Manager Málaga
Company: Giorgio Armani
Location: Málaga, Andalusia, Spain
Job Description
Our Assistants Store Managers represent a figure of great responsibility who supports the Store Manager in managing the store and team. She/he collaborates with the Store Manager regarding operations management and performance maximization (sales volume, profitability, customer portfolio, etc.). The Assistant Store Manager principally plays a coordinating role, working in close contact with the team by infusing energy through his/her commitment, drive and passion in order to stimulate achievement of the best possible results. All these efforts aim to offer excellence in customer service.
As we believe in exceptional customer experiences, our company is looking for a Assistant Store Manager who can be the face of our company, providing attentive service at every turn. Our ideal candidate will be well-versed in all areas of business, with specialized skill in interviewing, scheduling, delegating, and motivating. He or she will be an inspiring team member ready to ensure productivity and quality performance to achieve our long-term company vision.
Objectives and Responsibilities of this Role
- Push sales and profitability
- Monitor and perform a sales ritual in line with brand policy ensuring the team provide excellent customer service (presales, in-sales, aftersales). Has strong product and pricing knowledge.
- Analyze objectives provided by the Store Manager to the sales staff and verify their achievement
- Observe and apply Company policies and procedures, ensuring that all directives are observed in the store (including health and safety regulations, loss prevention, HR policy, cash management)
- Ensure impeccable aesthetics in the store (furniture, technical equipment, lights etc) requesting any needed technical maintenance
- Swiftly and professionally manage all store incidents
- Ensure impeccable internal visual and windows display following VM guidelines
- Manage cash operations
- Organize and conduct staff induction programs ensuring new hires are quickly and efficiently integrated
- Organize and conduct staff training programs to enhance product skills, customer service, CRM, VM, sales technique, stock management. Ensure all tasks are performed in an efficient and effective manner
- Support the Store Manager during daily morning briefs enhancing staff animation, motivation and commitment
- Assist the Store Manager in making the periodical staff performance evaluation
- Support the Store Manager on staffing roster, annual leave always ensuring proper coverage of the selling floor and smooth store operations
- Oversee management of warehouse space and ensure availability of the full range of items in the collection (granting quick access to core categories). Monitor warehouse spaces dedicated for example to repairs, packaging, VM tools and products for in-house use
- Help the Store Manager maintaining organization of administrative responsibilities
- Take an active role in inventory
Skills and Qualifications
- Proven experience in retail and management roles
- Strong leadership, communication, and collaboration skills
- Comfortable leading team-building initiatives
- Knowledge of inventory management
- Competency in Microsoft Office
- High level of English/Italian
