Overview
Backstage Stylist – Part Time 24 hours – Brompton Road Jobs in London, England, United Kingdom at AllSaints
Title: Backstage Stylist – Part Time 24 hours – Brompton Road
Company: AllSaints
Location: London, England, United Kingdom
THE ALLSAINTS TEAM
At AllSaints we are in the business of feelings – making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we’d love to talk to you.
We’re a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.
We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.
THE ROLE
As a backstage stylist in store, you’re responsible for organising and managing back of house operations to support store teams to deliver an exceptional brand experience to our customers. The back of house/stockroom is the engine room of our store and a well run, organised environment is key to supporting the store to deliver a wow, showroom experience to our customers every single day.
You’ll be taking full ownership and accountability for the stock room area and product. Your day will be spent processing deliveries and you’ll be the first person in the store to see the new product lines as they arrive. You’ll support the teams with shop floor replenishment, developing an understanding of what your customer wants. You’ll also support our allsaints.com customer by picking and packing orders for our digital orders.
You will work closely with your management team, supporting the store in reaching its targets and helping them to deliver an exceptional customer experience.
WHAT WILL I BE DOING?
Our stores are busy and the majority of your time will be spent back of house. Your day will be varied, fast-paced and most importantly, fun!
Stock replenishment, deliveries and customer product requests are essential to a successful day and it will be up to you to ensure this is done efficiently and with pace
Picking and packing orders for our digital customer orders will be in high demand during our busiest periods and it will be up to you to get our orders readied, quality checked and shipped within a small window of time
You will support our cash desks with replenishment of essential stationary and may be asked to support gift wrapping
You will actively maintain the store’s aesthetic; ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times
You will have great product knowledge and the ability to step “on-stage” to style and serve our customers as needed
You will relentlessly put the customer at the heart of everything you do and work as one AllSaints team to get the best result
Housekeeping and ensuring staff areas are maintained to the highest level of expectation, showing pride in your surroundings at all times
WHAT SKILLS DO I NEED?
Friendly and approachable, you’ll be constantly interacting with team members, delivery and collection teams and our customers
Awareness and knowledge of our brand, our style and our brand values – you’ll support and influence your peers and customers alike
Driven with a can-do attitude – the stockroom is the engine room of all our stores and you’ll be consistently busy
Good problem solving techniques and ability to do so with pace, empathy and sometimes under pressure
Tech savvy ; you’ll be processing our digital orders, store deliveries and customer pro…