Overview
Beauty Advisor Jobs in Santa Clara – California – USA at Macy’s
Title: Beauty Advisor
Company: Macy’s
Location: Santa Clara – California – USA
Type: Full Time
Category: Sales, Beauty/Hair Styling
Bring Your Amazing Self to Work
At Macy’s, Inc. we’re on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So werespectand invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from.
Our success will be built on amazing colleagues, working together.
Job Overview
As a Cosmetic Sales colleague, also known as a Beauty Advisor, your focus is to support the Beauty needs of our customers to drive sales. Both a product educator and beauty enthusiast, you specialize in making our customers feel beautiful and confident. You are focused on building a client base and nurturing strong client relationships in order to meet sales goals.
You embraceinnovationby leveraging new selling ideas and are comfortable communicating with customers virtually and via phone. You will provide customer consultations, including applying make-up and products.
What We Can Offer You
Aninclusive,challenging, and refreshingly funwork environment
Competitive payand benefits rooted in principles of equity
Performance incentives and annual merit review
Merchandise discounts
Health andWellnessBenefits across medical, dental, vision, and additional insurance
Retirement SavingsPlan with 401k match opportunity
Employee Assistance Program(mental health counseling and legal/financial advice)
Resources forcontinuous learning,career growth, andleadership development
Paid Time Off
Fully-Fundededucationbenefits – may include 100% of tuition, books, and fees
Colleague Resource Groups (CRGs) and give-back/volunteer opportunities
What You Will Do
Greet customers in a friendly and helpful manner
Useproduct knowledgeto give expert guidance to each customer based on their wants, features, and choices
Build a relationship with customers by introducing them to beauty products and finding out their hidden needs
Show and teach the use of all beauty products by applying them on the customer
Keep proper display, organization, storage and restocking of inventory
Use our clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program
Join in pre-selling and sales-boosting events to increase sales and reach personalsales targets
Stay current with all training through Macy’s educational resources, including attending Vendor trainings and virtual trainings as requested
Merchandise new arrivals, process damages, testers and select merchandise to return to vendors
Use point of sale technology and applications to help in selling and fulfilling of customer orders
Follow hygiene standards and asset protection control and compliance procedures
Skills You Will Need
Product knowledge: Good understanding of the beauty products you are selling and be able to give expert guidance to customers based on their wants, features, and choices.
Communication: Comfortable communicating with customers virtually, via phone, and in person.
Sales:Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events.
Technology:Utilize point of sale technology and applications to help in selling and fulfilling customer orders.
Continuous learning: …
