Overview
Beauty Advisor Jobs in London – England – UK at 111SKIN
Title: Beauty Advisor
Company: 111SKIN
Location: London – England – UK
Type: Full Time
Category: Beauty/Hair Styling, Retail
Role:
Beauty Advisor
Department: Retail
Reports into:
Assistant/Account Manager
ABOUT US Developed by renowned Harley Street cosmetic surgeon, Dr Yannis Alexandridis, 111 SKIN is a potent combination of surgical expertise,
innovative
formulations and a deep understanding of skin’s 3D healing process. Originally created to help his patients’ skin heal after surgery, the brand focuses on pioneering solutions for specific skincare concerns and delivers clinical results. Believing in
prevention
– not intervention, each specially created product is inspired by Dr Yannis’ medical observations and extensive knowledge to ensure that the complexion is truly transformed.
In just 5 years, the brand has expanded to over 40 products with 5 ranges and has become a staple with celebrities, supermodels, make-up artists and beauty editors. Now stocked internationally with retailers such as Harrods, Harvey Nichols, Space NK, Joyce Beauty, Mecca, Net-A-Porter, Barneys, Violet Grey and many more, 111 SKIN inhabits a niche, luxury space within the growing skincare market.
ABOUT YOUThe Retail Team is responsible for delivering the highest level of service ensuring customers enjoy a positive experience while shopping at all the 111
SKIN counters. The team is essential to 111
SKIN as they are who will be interacting daily with customers therefore, act as brand ambassadors and should represent the values and behaviours of 111
SKIN leaving a positive impression. While doing so the team also leverage all opportunities to promote the brand and build
brand awareness
increasing the number of returning and new customers. They are essential in portraying the strong story behind each product and the journey 111
SKIN has been on to draw customers in and educate them on the brand. As a Skincare specialist, you will be responsible for presenting, promoting, and selling a wide range of beauty products while helping meet sales goals through building long-lasting relationships with customers. In addition, you will be responsible for advising clients and providing consultations on their skin health with the overall goal of improving the health and appearance of their skin and offering recommendations of which 111
SKIN products or service can help fulfil their needs.
WHAT YOU’RE HERE TO DO Your key responsibilities are; Client Relationships
· Build your own database of clients, ensuring you keep up to date with their preferences, aftercare needs and regimens.
· Build strong relationships with the department stores personal shoppers, providing them advise on 111
SKIN products
· Present, promote and sell 111
SKIN products to customers
· Provide excellent sales service to ensure high levels of
customer satisfaction
· Play a vital role in making the
retail experience
at 111
SKIN a positive experience
· Create retail theatre to attract and entice customers, incorporating the journey of the brand as a story whilst engaging with customers
· Communicate regularly with the floor manager to ensure they are kept up to date with any changes Strategy and Commercial Awareness
· Provide feedback to the Assistant/Account Manager on customer feedback expressed about the brand and help use these to transform int…
