Overview
Beauty Advisor – Chantecaille Jobs in Toronto – Ontario – Canada at Holt Renfrew
Title: Beauty Advisor – Chantecaille
Company: Holt Renfrew
Location: Toronto – Ontario – Canada
Type: Full Time
Category: Beauty/Hair Styling, Retail
Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to
learn and grow
. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.
A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and
continuous learning and development
.
The Beauty Advisor is responsible for developing deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Beauty Advisor compensation is commission-based and is directly tied to sales volume results. Specific responsibilities include (but are not limited to) the following:
Consistently deliver extraordinary service to all customers
Exceed all sales and service personal goals and targets
Exceed all sales and service brand goals and targets
Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients
Share expert level of
product knowledge
with entire store selling team Maintain solid relationships with buyer, vendor, and selling manager
Drive brand sales by identifying key marketing opportunities, event execution, assortment recommendations, etc.; communicate suggestions to store management on a routine basis
Attend all educational sessions offered including
product knowledge
, vendor, and Holt Renfrew seminars
Perform floor recovery,
visual merchandising
, price change, and related sales support tasks
Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc Resolve all customer service issues and partner with selling management on any issues outside of guidelines
Perform other duties, as assigned
The ideal candidate:
High school diploma
Proven ability to exceed
sales targets
Highly
collaborative
; working with and through others in a
team-oriented
environment
Able to
work in a
fast-paced environment
that requires a high degree of
multi-tasking
with minimal supervision
Able to
work a flexible work schedule based on the needs of the customer that includes nights, weekends, and holidays
Minimum of two or more years experience in a commission-based sales environment
Make-up artistry or aesthetics certificate may be required for certain brands
Prior retail sales experience in a luxury environment preferred
The measures of success:
Contribution to financial objectives
Individual objectives linked to the achievement of department goals
Feedback from internal and external clients