Overview
Beauty Consultant – Sephora – Oman Jobs in Muscat, Masqaţ, Oman at Chalhoub Group
Title: Beauty Consultant – Sephora – Oman
Company: Chalhoub Group
Location: Muscat, Masqaţ, Oman
INSPIRE | EXHILARATE | DELIGHTFor over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.
On behalf of Sephora, our Joint Venture Partner, we are looking forward to meeting talented Beauty Consultants in Oman!
Our Manifesto at Sephora, we stand together, and we stand for something more. For empowerment, for exploration, for the opportunity to impact people’s lives through the unlimited power of beauty. We embrace uniqueness, unleash creativity, and pursue progress every day. Sparked by energy and excitement, our passion is contagious. We are united by a common goal – to reimagine the future of beauty.
Reimagine your future, with Sephora.
Key ResponsibilitiesClient Experience
Win clients loyalty.
Welcome, listen to, understand, shape, and satisfy client needs, exceeding their expectations.
Share product knowledge to build the sale and basket.
Introduce complimentary services to the client and assist to uplift the average basket sales.
Apply Sephora Attitude with the use of digital tools to enhance the client’s experience.
Education & Demonstration
Assist and guide clients on the most appropriate range of products, according to their needs and skin type.
Support your store team in explaining and demonstrating new products to the clients.
Display an exceptional image and body language in accordance with the Sephora grooming guidelines.
Make sure to set example and be always a role model.
Sales
Use the Sephora Attitude & selling techniques to build and maximize each client’s basket.
Contribute to achieving store monthly turnover.
Contribute to the store commercial and operational KPIs.
Have a focus on achieving the stores services target.
Operations
Apply the policies and procedures according to Sephora standards.
Support your store team with merchandising procedures (products, testers, prices, animations, cash desk area, stock room, beauty hub tools, etc.) according to Sephora standards.
Assist your store in all departments where necessary (cash, operations other axis)
Contribute to the overall store’s image through cleanliness and product restocking.
Contribute to improving on audit finding.
Know How
Keep the knowledge and skills up to date by attending regular training and convention events, either in-class at Sephora University or in store and by connecting and actively using our digital training platform (Axonify).
Relationships
Store team (Store Manager/Director, Supervisor, Beauty Consultants), Area Manager, HR & Training team.
Clients, Brand Promoters. Brand Trainers, Security, and Cleaning Team.
Job Holder Profile
Training Knowledge
Basic makeup, skincare and Fragrance knowledge
Experience
Proven successful sales and services in store.
Minimum 1 to 2 years’ experience in sales.
Languages
English – minimum intermediate level.
Arabic is mandatory.
Competencies
Strong selling techniques.
Good communication skills.
Punctual.
Innovative.
What We Can Offer You
With us, you will turn your aspiration…
