Overview
Beauty Counter Manager Jobs in Palo Alto, USA at Jobtailor
Title: Beauty Counter Manager
Company: Jobtailor
Location: Palo Alto, USA
Type:
Category:
Responsibilities
- Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals.
- Collaborate with team members to create a welcoming and inclusive environment for all customers.
- Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive of text and social media).
- Manage the scheduling and execution of vendor events and promotions.
- Build and maintain strong vendor relationships to maximize business results.
- Keep department customer‑ready through organization and cleanliness.
- Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners.
- Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.
Requirements
- Passion for customer service and beauty, including trends, makeup application, and skincare.
- Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment.
- Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
- Strong multitasking, organization, and follow‑through skills.
- Drive to achieve sales goals, with interest in using networking and technology.
- The ability to work a flexible schedule based on business needs, including evenings and weekends.
Core Competencies
Demonstrates expertise in makeup application and skincare analysis while achieving sales goals through effective customer engagement and relationship management. Maintains a clean and organized environment, staying updated on beauty trends and products.
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