Overview
Beauty Therapist Jobs in Mumbai, Maharashtra, India at CHANEL
Title: Beauty Therapist
Company: CHANEL
Location: Mumbai, Maharashtra, India
Type: Full Time
Category: Beauty/Hair Styling
Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality
craftsmanship
and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide. As an independent company, its core values are grounded in:
Exceptional creation and client experience Nurturing human potential Having a
positive impact
– on people, the environment, and communities around the world. As part of this, the House promotes arts, culture, and creativity, while investing significantly in key areas including research & development,
sustainability
, and
innovation
. JOB
PURPOSE
Combining a business orientation and a passion for the client, the Beauty therapist creates a unique, exclusive and engaging experience for each client, at every moment and at every point of sales with a cabin treatment.
S.he acts as a Beauty Confidant to creates a trustful relationship with the clients today and tomorrow. S.he embodies the House and its values and contributes to make our Boutiques the ultimate luxury destination for Skincare. As Beauty therapist s.he masters and promotes the uniqueness of CHANEL skincare, s.he is able to provide long treatments for face and body (according to the local strategy) in skincare treatment dedicated places.
S.he shares her expertise with client and staff member (when s.he’s not in the cabin).
KEY RESPONSIBILITIES
CHANEL Ambassador: the Beauty therapist embodies the values of the Brand CHANEL Insider: has a solid knowledge of the Brand, on all 3 divisions, on its news and heritage, iconic creations, know-how, CHANEL CSR commitments and shares it with the clients as well as the team. S.he has a strong knowledge on CHANEL skincare expertise (The scientific research centers, open sky lab, formulation and active ingredients).
Has a skin knowledge (anatomy and physiology). Embraces and shares the CHANEL beauty vision: at CHANEL a woman is beautiful if she has confidence in herself. Influencer: s.he is curious about skincare trends, competitors, beauty,
wellness
, nutrition, mindfulness ….and willing to keep his.her knowledge up to date to inspire one’s client. Respects the uniform and grooming guidelines at all times.
Leads as a role model to upkeep the standards of BA’s grooming ures that work area including cabin, is clean, tidy, hygienic and professional at all times; knows and respects VM guidelines. Maintains testers, tools, and equipment in skincare cabins. Experience creator: the Beauty therapist makes each encounter with a client a unique, exclusive and engaging moment with the Brand Adopts the Beauty Confidant posture: creates a confident and long-lasting relationship with the clients based on authenticity, relevance, emotional connection.
Creates an intimate and loyal relationship with the client. Provides personalized skincare consultation/facial service to clients. Understand client’s needs in skincare, proposes personalized skincare program that delivers accurate results to ensure
client satisfaction
. Proactively invites clients to come back for skincare services and schedule appointments. Systematically offers a service, an experience, a tip, a technique, follow up invitation that turns each produ…
