Overview

Beauty Therapist Jobs in London – England – UK at Sisley Paris

Title: Beauty Therapist

Company: Sisley Paris

Location: London – England – UK

Type: Full Time

Category: Beauty/Hair Styling, Sales

A pioneer in phyto-cosmetology, Sisley-Paris draws from the power of plants to offer

effective products that meet the needs of all skin and hair types. Sisley sells skincare, makeup

and fragrance and launched its own haircare brand, Hair Rituel by Sisley.

Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.

MISSION

As a Beauty Therapist for Sisley, you are abrand ambassador. In your role, you are

responsible for achieving yoursales targetswhile promoting the brand image and providing a

personalised luxury service to customers. Through your passion for the brand, you will

demonstrate an attitude that benefits Sisley at all times. You will develop and build your

client base through recruiting new domestic and international clientele. As well as bringing

incremental business, you will ensure to increase retention through all clientele building

brand loyalty.

POSITION OVERVIEW

We are looking for a NVQ (or equivalent) level 3 or higher, beauty therapist. You need to be

passionate aboutexceptional service& luxury skincare.

The candidate must be approachable, friendly and be able to work both independently and as

a part of the team to drive treatment services, demonstrate and sell the products of the brand.

SCOPE OF RESPONSIBILITIESinclude but is not limited to:

Perform the Sisley services in cabins

● In respecting the protocols taught by the brand,

● In satisfying each of the customers,

● In recommending and selling the products corresponding to the customers’ skin type

Advise customers and sell Sisley products :

● Explain the various treatments available and which are combined in the menu,

● Introduce the benefits of the Sisley loyalty cards and update the customers loyalty

cards;

● Advise customers about the 3 axes of Sisley (skincare, makeup and perfume) and Hair

Rituel products and to increase customers’ awareness

● Develop loyalty to the protocols and to the Sisley brands

● Pro-actively sell Sisley products and provide a luxury standard of service to customers

● Be aware of and achieve or exceedsales targets, as set by your Boutique manager

● Proactively link sell across product categories, to increase average transaction value

(ATV) and average items per transaction (IPT)

● Leverage on your emotional intelligence by means of consistently exercising your

storytelling skills through educating your clients to Sisley’s heritage and values

● Be able to identify and depict each client’s intent behind their visit and maximise all

sales opportunities through your brand knowledge and sales technique

● Achieve KPI’s set by achieving targets and goals set, delivering a mix of business

identified by the company and following a marketing calendar.

Offer and realise makeover and hair services to customers

● Do beauty enhancements ad make-overs, and confidently explain the benefits of each

product

● Demonstrate Hair Rituel by Sisley products on clients by means of hair product

application, use of company tools and hair styling whilst being able to confidently

explain the benefits of each product

Clienteling

● Recruiting new customers to the brand

● To identify, understand and reformulate the client needs

● To develop personal relationships with clients and to gain loyalty

● Ensure all customers are captured on Sisley d…

 

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