Overview
BOTTEGA VENETA Client Advisor Jobs in Milan, Lombardy, Italy at Bottega Veneta
Title: BOTTEGA VENETA Client Advisor
Company: Bottega Veneta
Location: Milan, Lombardy, Italy
SummaryBottega Veneta – inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.
Job DescriptionWe are currently seeking a Client Advisor who will report to the Store Manager as part of our dynamic team in Milan, Sant’Andrea Flagship store.Your opportunity:The Client Advisor is entrusted with the mission to advise clients on collections and shares their passion for the brand in order to build strong relationships with them and to create joyful, personalized, and memorable experiences.
SALES PERFORMANCE
Finalizes sales targets achievements in line with Company strategy
Efficiently manages time to accomplish the tasks assigned
Represents Bottega Veneta brand image
CLIENT EXPERIENCE
Creates an engaging and emotional client experience offering the best-in-class service, in line with Bottega Veneta Client Journey
Collects and updates client information to ensure an efficient use of CRM
Embraces the clienteling culture of building strong and long-term relationship with clients
STYLING
Understands luxury, the collections and fashion trends
Works on silhouettes, brings alternative items to get clients to discover more about the collection
With the creative vision in mind, confidently advices clients as to how they can style the pieces
STORE OPERATIONS
Keeps the stock tidy, knows and monitors stock deliveries and availabilities, communicates in a timely manner out-of-stock merchandise and any other useful information
Knows and applies company policies, procedures and guidelines
Who you are:
Previous Sales experience of 1-2 years preferably in Fashion & Luxury contexts
Excellent client service attitude and high flexibility to adapt to several types of Clients
Excellent communication and emphatic skills
Good team player
Multitasking, flexible
Capacity to work in a fast moving and dynamic environment and able to build a strong and diversified client portfolio
Fluency in English is mandatory
Why work with us?
This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.
Job Type
Fixed Term (Fixed Term)
Start Date
2024-05-15
Schedule
Part time
Organization
B.V. ITALIA S.R.L.
