Overview
Boutique Director Jobs in Hong Kong, Hong Kong SAR at Chopard
Title: Boutique Director
Company: Chopard
Location: Hong Kong, Hong Kong SAR
Responsibilities:
The Boutique Director serves as a Brand Ambassador of the Maison and is responsible for leading the boutique team to achieve outstanding performance in both the short and long term, including sales growth, profitability, client development, and brand image enhancement.
- Oversee the overall management, sales performance, and client development of the boutique through the effective implementation of the Maison's strategy
- Drive the achievement of boutique sales targets through strategic initiatives, active business development
- Be a key person for client acquisition. He/she should lead the efforts of the team to acquire new clients, not only by converting the walk-in clients, but also by following a tactic of client acquisition outside the boutique
- Partner closely with the CRM team to develop and implement client development strategies for key customer segments
- Be ultimately responsible for a perfect up keeping of the boutique at all times
- Assume overall responsibility for stock control and management
- Organizes weekly meeting to communicate objectives, share business updates, and foster team collaboration.
- Coach and motivate the boutique team through effective recruitment, performance and management
- Might be requested to travel for seminars or to visit clients and attend functions to entertain its clients
- Provide market intelligence report on other boutiques and boutiques staff
Requirements:
- 8 years' luxury retail experience with at least 4 years in management level
- Excellent customer relations management skill with solid client base
- Sound knowledge in Watch & Jewelry industry is a definite asset
- Excellent leadership, presentation and communication skills
- Sales-driven and able to work under pressure
- Strong business sense of retail service, passion in retail operations
- Knowledge of computer applications
- Excellent in English and Mandarin
