Overview

Buying Manager, Food Jobs in London, England, United Kingdom at Zapp

Title: Buying Manager, Food

Company: Zapp

Location: London, England, United Kingdom

Nine Elms, London – Full-time, WFH Friday’s

About Zapp

Zapp is London’s leading premium convenience retail platform. Founded in 2020, our vision is to disrupt the multi-trillion dollar convenience retail market, currently dominated by major players, by developing best-in-class customer-centric technology and fulfilment solutions. Zapp partners with some of the world’s leading brands to deliver an exclusive range of hand-picked products 24/7, delivered in minutes.

The Role

We are looking for a visionary Category Manager to lead our Fresh Food department. You will be the commercial engine behind our Fruit & Veg, Bakery and Chilled categories – transforming how Londoners shop for everything from daily essentials to luxury treats.

This isn't traditional retail. You’ll be operating at the intersection of high-end curation and hyper-growth logistics, ensuring our "virtual shelves" are always stocked with the right products, delivered in minutes.

Here’s What You’d Be Doing

  • Curate a trending, innovative and relevant product range
  • Build and sustain supplier relationships, whilst driving efficiencies across our supply base
  • Deliver data-driven insights and market trend analysis to spearhead category growth, providing the analytical backbone for strategic decision-making and competitive positioning
  • Own supplier negotiations across cost, delivery and payment terms to maximise profitability and minimise risk
  • Partner cross-functionally with Marketing, Merchandising, Product, and Partnerships to synthesise a cohesive customer offering

What We're Looking For

  • 5+ years experience in a category management/ buying role in the Food industry
  • Strong execution mindset and exceptional project management abilities: proven track record of managing multiple concurrent workstreams with competing deadlines and priorities
  • Strong analytical skills: confident building business cases, and extracting insights from data to drive decisions
  • Advanced proficiency in Google Workspace (Sheets, Docs, Slides) or Microsoft Excel; experience with Looker is desirable
  • High-energy self-starter with exceptional attention to detail: You thrive in fast-paced, ambiguous environments, making quick decisions with imperfect information while maintaining meticulous accuracy and spotting problems before they escalate
  • Tenacious communicator who gets things done: You influence stakeholders at all levels, push back when needed, and maintain a hands-on mentality with natural prioritisation and urgency – always finding solutions rather than roadblocks.

Benefits

  • Competitive salary & equity package.
  • Enjoy 25 days of holiday per year (plus all bank holidays).
  • Private Health Insurance.
  • Extended sick pay and maternity/paternity leave pay.
  • Cycle to work scheme.
  • Flexible/hybrid working arrangement

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