Overview

Client Advisor WRTW – Harrods Jobs in London Area, United Kingdom at TOM FORD FASHION

Title: Client Advisor WRTW – Harrods

Company: TOM FORD FASHION

Location: London Area, United Kingdom

CLIENT ADVISOR WRTW – HARRODS

We are currently seeking a passionate and experienced WRTW Client Advisor to join our team in London, within the Women s Ready-to-Wear department in Harrods. As part of a dynamic and high-performing team, you will embody the brand’s values and deliver an exceptional client experience, consistently exceeding expectations through a refined and personalized service.

Tasks & Responsibilities:

  • Provide outstanding, personalized service to clients, ensuring a seamless and luxurious shopping experience.
  • Demonstrate expert knowledge of women’s ready-to-wear collections, including fabrics, craftsmanship, and styling advice.
  • Build and maintain long-term client relationships through proactive clienteling and tailored recommendations.
  • Drive sales performance by achieving and exceeding individual and team targets.
  • Maintain the highest visual and operational standards within the boutique, supporting merchandising and stock management.
  • Stay informed about new collections, fashion trends, and competitor insights.

Job Requirements

  • Minimum 3 years of experience in luxury fashion retail, specializing in women’s apparel.
  • Strong ability to engage with high-profile clients and build a loyal customer base.
  • Passion for fashion and in-depth knowledge of luxury products.
  • Excellent communication and interpersonal skills, with a proactive and professional approach.
  • Ability to work collaboratively within a team and adhere to company standards.
  • Availability to work 5 days a week, including weekends and holidays as required.
  • Additional languages are a plus.
  • Familiarity with CRM tools and clienteling practices is highly desirable

Why work with us?

At TOM FORD, you will have the opportunity to work within an international Luxury business environment, where you will find a collaborative workplace focused on continuous improvement and where teamwork plays a central role. At Tom Ford, diversity is a core value that allows each individual to fully express their abilities and potential. We are looking for passionate, proactive individuals who are eager to challenge themselves within a dynamic and fast-growing organization.

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