Overview
Client Relationship Expert Jobs in Sydney, New South Wales, Australia at WhiteCrow Research
Title: Client Relationship Expert
Company: WhiteCrow Research
Location: Sydney, New South Wales, Australia
About WhiteCrow
We are global talent research, insight and pipelining specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our service is also extended to complement our client’s in-house research.
About our client
Our client is a symbol of crafting excellence, creativity and uniqueness, they continue to inspire individuality by redefining the values of mastery and emotional beauty that are deeply intertwined with its roots as the most established Italian Maison de Couture.
They have re-signified their iconic codes by leveraging its unrivaled brand heritage. The collections include haute couture, women’s and men’s ready-to-wear, accessories, eyewear. They blend legacy and currency, placing people unconditionally at the centre.
As a Stock Keeper + In-Store Visual Merchandiser, you will be responsible for…
- Client Relationship Management: Building and maintaining strong, long-term relationships with high-value clients to foster loyalty, retention, and portfolio growth opportunities.
- Strategic Insight & Collaboration: Analyzing client trends and market insights to identify strategic opportunities, collaborating closely with team managers and cross-functional stakeholders.
- Sales & KPI Performance: Driving sales performance and achieving KPI targets through advanced clienteling techniques aligned with business objectives.
- Product Expertise & Storytelling: Demonstrating expert knowledge of products and collections, using compelling storytelling to enhance client engagement and strengthen brand identity.
- Operational Excellence: Ensuring operational excellence by adhering to company guidelines, maintaining compliance standards, and effectively utilizing internal tools to optimize processes and elevate the client experience.
What you already have…
- Years of exp: 5+ years of HNI luxury retail experience would be required
- Excellent verbal and written communication
- Client handling and conflict resolution skills
