Overview
Client Service Specialist Jobs in Shawnee – Kansas – USA at Beauty Brands
Title: Client Service Specialist
Company: Beauty Brands
Location: Shawnee – Kansas – USA
Type: Full Time, Part Time
Category: Beauty/Hair Styling, Retail
Job Details
Job Location
161 – Shawnee, KS
Position Type
Full-Time/Part-Time
Job Shift
Day
Job Category
Retail
Description
Beauty Brands is hiring a
Client Service Specialist
who is passionate about helping others, loves beauty products, and works well in a
team environment
. Our associates provide excellent customer service and help drive engagement that supports our store sales.
Duties
and
Responsibilities
Create aGLAMOUR Experiencefor every customer.
Welcome all customers entering the store with the appropriate Beauty Brands greeting.
Promote the Take Ten program with every customer.
Ensure resolution of customer concerns to the satisfaction of the customer and Beauty Brands.
Follow company policies.
Meet attendance, punctuality, and required work guidelines.
Performstore operationsprocedures with accuracy.
Complete all required projects (as assigned by management) on time and with accuracy.
Support an accurate inventory process.
Assist in the proper execution of marketing plans, promotional programs, andvisual merchandisingstandards.
Answer the phone with the Beauty Brands greeting by the third ring.
Utilize the Just Ask program and Just Ask Daily Form to support theGLAMOUR Experience, enhance suggestive selling, and increase add-on sales goals (set by manager) using “just one more” program.
Attend a required number ofEducationclasses (as directed by manager).
Ensure that store safety and security measures are being followed.
Attend scheduled store meetings.
Follow the client experience guidelines, as it applies to the position.
About Beauty Brands:
As a family-owned business, we put our people first. Associates, stylists, estheticians, nail technicians, customers – everyone who walks through our doors is considered part of the family. We look out for our own, investing in our employees and providing the best deals and quality, trusted products for our customers.
Beauty Brands was founded in 1995 by Bob Bernstein on the idea of providing a one-stop beauty destination, saving customers time and making them feel fantastic. Today Beauty Brands has become a true home for beauty. A place where the beauty within is celebrated. A place that houses all things, hair, makeup, skin, nails, plus knowledgeable associates to guide you along your beauty journey.
We’re more than a salon, spa & beauty store. We are a family, and we treat everyone who walks through our doors as such. Just like a home, we want our associates and customers to feel special, comfortable, valued, welcomed, and understood every time they are in our locations. We are your home for beauty.
Qualifications
Prerequisites
Strong customer service,communication, and interpersonal skills.
Demonstrated record of punctuality, attendance,teamwork, and ability to follow company policies.
Physical
Job Requirements
Assisting in inventory – requires bending, stretching to reach shelves, and lifting merchandise.
Product receiving and preparation – opening and lifting boxes; carrying products.
Merchandisingproduct – requires bending, stretching to reach shelves, and lifting products and fixture shelves.
Daily cleaning – wiping down shelves, windows and counters; sweeping, vacuuming, mopping, changing light bulbs, stan…
