Overview
Communications Assistant Jobs in Leicester, England, United Kingdom at University Hospitals of Leicester NHS Trust
Title: Communications Assistant
Company: University Hospitals of Leicester NHS Trust
Location: Leicester, England, United Kingdom
The post holder will be an enthusiastic Communications Assistant who can help us deliver a range of targeted communications, ensuring our channels are a source of timely, accurate and relevant information for our audiences.
The Communications Assistant plays an invaluable role in day-to-day operational communications activity, working closely with all the members of the Charity team. The post hold will report to the Marketing and Communications Officer.
The post holder will be someone who has excellent administrative and organisational skills, enjoys creative challenging work, has a keen eye for detail and can progress multiple tasks in a busy fast-paced office environment.
The Following Duties And Responsibilities Will ApplyThe Communications Assistant will provide administrative support to ensure the efficient and effective running of the Charity’s internal and external communications and recognition functions.
The Communications Assistant is someone who provides outstanding customer service, and is an enthusiastic, flexible, professional who can build relationships with internal and external customers.
Monitor departmental inboxes, and social media channels responding to enquiries and escalating when appropriate.
Answer the phone, taking accurate messages and signposting enquiries as appropriate, in a timely fashion.
Maintain a yearly calendar of social posts for events and awareness days.
Undertake the administration process for scheduling and uploading content for social media.
Proofread copy prepared by colleagues to ensure consistency of message and that it is in line with Plain English guidelines.
Manage administration key communication channels, for example, website, Facebook, Instagram, X and other social media channels.
Monitor media coverage relating to the Charity ensuring coverage and enquiries are accurately recorded on support logs.
Help prepare e-bulletins, ensuring accurate copy, consistent format and timely distribution.
Provide administrative support to ensure accounts on the customer relationship management software are up to date.
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We Have Four Primary Goals
high-quality care for all,
being a great place to work,
partnerships for impact, and
research and education excellence
And we will embed health equality in all we do – taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
we are compassionate,
we are proud,
we are inclusive, and
we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About The University Hospitals Of Leicester NHS Trust
http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
For further details / informal visits contact: Name: Sandeep Kaur Job title: Marketing and Communication Officer Email address: [email protected] Telephone number: 07950 893408
