Overview
Conseiller de vente Jobs in Greater Paris Metropolitan Region at GENTLE MONSTER
Title: Conseiller de vente
Company: GENTLE MONSTER
Location: Greater Paris Metropolitan Region
Lieu : Paris, France
Type de contrat : Temps plein (2 mois de période d’essai requis, prolongeable)
Disponibilité : Travail le week-end, jours fériés
[About IICOMBINED]
Founded in 2011, IICOMBINED has launched the global fashion eyewear brand GENTLE MONSTER, followed by the perfume brand TAMBURINS, dessert brand NUDAKE and the headwear brand ATiiSSU. Driven by continuous innovation and challenges, IICOMBINED continues its growth by developing brands that exemplify unparalleled beauty and unpredictable progressions.
GENTLE MONSTER is a global fashion eyewear brand that sets eyewear trends worldwide through its unpredictable and innovative advancements.
With each annual collection, GENTLE MONSTER unveils distinctive and creative products, delivering brand value through diverse initiatives, including unique spaces and campaigns that embody experimental and sophisticated aesthetics.
TAMBURINS is a perfume brand that explores undefined territories of beauty.
TAMBURINS merges storytelling inspired by scattered scenes of the world with sophisticated and delicate perfumery techniques to capture the essence of true fragrance. TAMBURINS is a brand dedicated to sensory communication beyond customary experience through content that reinterprets various artistic elements, including objects, paintings, and performances, within a narrative-driven, exhibition-style space.
NUDAKE is an F&B brand that redefines dessert culture with its ‘Make New Fantasy’ ethos.
It creates novel desserts by integrating elements of fashion and art, transporting consumers to a new fantasy. By experimenting with and creating content that diverges from conventional processes and norms, NUDAKE delivers a message to consumers beyond the F&B experience.
ATiiSSU is a distinctive fashion headwear brand that presents timeless innovation through experimental design and its unique aesthetic worldview, changing the concept of category. “Timeless” represents classic details that transcend the passage of time, while “Issue” symbolizes innovative design that traverses the boundaries of fashion, ultimately redefining the fashion headwear category.
[Core Remit]
[Customer Experience]
- Maintain store presentation and cleanliness to meet front and back-of-house service standards.
- Deliver friendly, professional, and attentive service to all customers, creating a welcoming atmosphere.
- Provide exceptional customer service to exceed expectations and foster long-term customer relationships.
- Support after-sales service (e.g., repairs, returns) by following proper procedures and ensuring accurate communication with the store team.
- Respond to customer inquiries and complaints in a timely and respectful manner, escalating to the manager when necessary.
- Assist customers with sunglasses fitting in accordance with brand guidelines.
[Sales & Product Knowledge]
- Understand daily/monthly sales targets and actively contribute to achieving them.
- Engage with customers on the sales floor, offering product suggestions and styling advice to enhance their shopping experience.
- Maintain up-to-date knowledge of products and brand stories to effectively communicate with customers.
- Monitor personal sales performance and strive for continuous improvement.
- Support in-store campaigns, promotions, and product displays to boost sales and improve customer satisfaction.
[Store Operations]
- Follow all standard operating procedures (SOPs) related to store operations.
- Perform daily tasks such as opening/closing, POS operation, and handling transactions or returns with accuracy.
- Process payments (cash, card, mobile, etc.) with attention to accuracy and responsibility.
- Ensure a safe working environment by keeping the store organized and reporting any issues to the manager immediately.
[Stock & Inventory]
- Assist with receiving, stocking, restocking, and organizing merchandise to maintain an efficient sales floor.
- Report any stock discrepancies or damages promptly to the store manager.
- Stay aware of best-selling items, customer preferences, and emerging trends, and share relevant feedback with the team.
- Inspect incoming products for quality and ensure they are displayed appropriately.
[Other Accountabilities]
- Maintain high level of grooming standards as per the brand grooming standards.
- Fully support and align with all key business initiatives and new product launches.
[Language Skills]
- French (Required)
- English (preferred qualifications)
- Chinese (preferred qualifications)
- Korean (preferred qualifications)
