Overview
Costumer Care Representative Jobs in Orlando, FL at LASTRA MULTISERVICES LLC
Job Overview
We are seeking a dedicated and enthusiastic Customer Support Representative to join our dynamic team Trailers Sales. The ideal candidate will have a passion for costumer service strong understanding of garment construction and styling. This role is essential in providing exceptional support to our customers, ensuring their inquiries are addressed promptly and effectively. You will be the first point of contact for our clients, helping them navigate our products and services while delivering a positive customer experience.
Duties
Assist customers with inquiries regarding products, services, and order statuses through various communication channels.
Review inventory of materials and review purchases of necessary materials
Use different programas offered by the company
Collaborate with the sales team to identify customer needs and promote relevant products that align with their interests.
Maintain accurate records of customer interactions and feedback to improve service quality.
Stay updated on industry trends and product knowledge to enhance customer engagement.
Resolve customer complaints in a professional manner while ensuring satisfaction.
Qualifications
Strong understanding of garment construction and fashion retail principles.
Speak English and Spanish (spanish native)
Excellent communication skills with the ability to illustrate concepts clearly to customers.
Computer Skills
Ability to sell products by understanding customer needs and providing tailored solutions.
Strong problem-solving skills and attention to detail.
Previous experience in customer support or retail environments is advantageous.
A passion for fashion and an eagerness to learn about new trends and technologies in the industry.
Join us in delivering outstanding service while contributing to the vibrant world of fashion!
Job Type: Full-time
Pay: $18.00 per hour
Expected hours: 8 per week
Benefits:
Employee discount
Flexible schedule
Schedule:
8 hour shift
Ability to Commute:
Orlando, FL 32809 (Required)
Ability to Relocate:
Orlando, FL 32809: Relocate before starting work (Required)
Work Location: In person
Title: Costumer Care Representative
Company: LASTRA MULTISERVICES LLC
Location: Orlando, FL
Category: