Overview
Customer Service Specialist Jobs in Singapore, Singapore at Jia Le Tcm Wellness
Title: Customer Service Specialist
Company: Jia Le Tcm Wellness
Location: Singapore, Singapore
Type: Full Time
Category: Beauty/Hair Styling, Sales
Position: CUSTOMER SERVICE SPECIALIST
To manage the company customer service, consultants, and beauticians. To manage day-to-day outlet sales and operational readiness at all times. Accountable for the overall performance of outlets.
Have exposure to a
diverse
range of Treatments for Face, Body, Skin, Slimming, etc.
Identify the needs and extend professional beauty advice and solutions to customers, provide professional skin and body analysis, and recommend suitable range of aesthetic treatments and products to customers.
Conduct sales pitches to customers and convert them into long-term clients while providing exceptional customer experience and maintaining high levels of service standards.
Achieve and exceed
sales targets
; keep abreast of beauty treatments, procedures, technology, and
up-to-date
developments in the beauty industry.
Motivate and build positive team relationships, evaluate employee performance, and provide
feedback and coaching
as required.
Promote the company’s beauty services and products to customers, maintain a good after-sales relationship, and ensure that their inquiries are managed promptly. Engage and establish relationships with customers from the daily-assigned pool of leads.#J-18808-Ljbffr
