Overview

Department Deputy Manager, Leather Goods and Accessories – Manchester Jobs in Manchester, England, United Kingdom at Christian Dior Couture

Title: Department Deputy Manager, Leather Goods and Accessories – Manchester

Company: Christian Dior Couture

Location: Manchester, England, United Kingdom

Position

Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.

We are looking for a commercial and driven Department Deputy Manager to lead the Leather Goods and Accessories team in Selfridges Manchester. The successful candidate will be an inspirational leader who is able to build a strong team spirit and lead the team to the achievement of individual and shared goals with passion and enthusiasm. This is a full-time role which requires flexibility to work Monday to Sunday on early and late shifts.

Job responsibilities

Sales

Manage the department’s sales performance and service

To make the most effective use of space and stock available by maximising sales and minimising wastage of resources through the

To ensure that the merchandise is displayed effectively using promotional material to reflect current demand.

Lead by example in client recruitment and development of client loyalty through CRM

Achieve the boutique capture rate and mystery result

Handle any situation with

Awareness of competitor activity and communicate this to the

Full knowledge of back office functions and boutique analysis (CRM, client recruitment, P&L, store activities, stock control, reports, VM rules etc).

Merchandise

Ensure that the boutique maintains the correct basic stock

Provide effective feedback, ensuring that popular selling lines are replenished on

Controllable costs

To control stock loss within Store budget and implement stock audits

To ensure that the boutique operates in accordance with Company administration systems and procedures to minimise losses.

Security

Ensure that the Company procedures on security in relation to theft/pilferage are adhered

To report all suspected shoplifters to Loss Prevention

To ensure that all staff are trained and know and follow the Company systems on: cash handling, credit authorisation, acceptance of cheques, arrangement of staff purchases, reporting of stock, cash and loss

Employee’s relations and staff training/development

To take part in the recruitment, training, evaluation, motivation and development of the

Oversee and manage employee performance appraisals and highlight employees for

To communicate effectively in order to develop a stable team and a succession plan for your

Hold morning briefings and motivate the team to achieve the

Network with Dior management to share best practices. Health and safety

To ensure that Health and Safety policy and procedures are adhered to within the concession for both staff and

Profile

Previous management retail experience ideally in the luxury

Strong expertise in Leather Goods and Accessories

Excellent communication and relationship building

Outstanding sense of customer service, sense of initiative and commercial creativity with fashion

A passion for Christian Dior and our collections

Strong knowledge of fashion and trends

Fluency in a second language (preferred)

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