Overview
Department Manager Jobs in Mapusa, Goa, India at Retail Career
Title: Department Manager
Company: Retail Career
Location: Mapusa, Goa, India
India’s Largest & most trusted Chain of fashion & lifestyle stores is hiring in Goa, Maharashtra
We are looking for a dynamic, fashion-forward, and results-driven Departmental Manager to oversee one of our core fashion departments. You will lead a team of fashion consultants, drive daily sales targets, manage inventory levels, and ensure world-class visual merchandising standards.
If you have a strong background in retail operations, a passion for fashion trends, and a proven track record of leading teams to hit targets, we want to hear from you.
Key Information
Experience Required: 3 to 4 years in fashion retail operations (minimum 1 to 2 years in a supervisory or team lead role)
Compensation (CTC): ₹4.40 Lakhs per annum
Location
· Goa- Mapusa & Goa – Porvarium
. Nagpur – Landmark Complex
· Wardha – Wardha City Centre
· Shegaon – Maharashtra
· Nagpur – Sadar
· Tambapura, Jalgaon
· Prozone Mall, Aurangabad
· Shirpur – Shakuntala Complex
Reporting To: Store Manager / Assistant Store Manager
Key Responsibilities
**1. Sales & Target Achievement**
* Drive the department’s daily, weekly, and monthly sales targets.
* Monitor key performance indicators (KPIs) including average basket value (ABV), conversion rates, and sales per square foot.
* Analyze sales data to identify fast-moving and slow-moving stocks, taking proactive measures to optimize sales.
**2. Team Management & Training**
* Supervise, mentor, and motivate a team of fashion consultants and customer service associates.
* Conduct regular training sessions on customer handling, product knowledge, fabric care, and soft skills.
* Manage staff scheduling, attendance, and performance evaluations.
**3. Visual Merchandising & Stock Management**
* Ensure strict adherence to company Visual Merchandising (VM) guidelines, ensuring displays are fresh, clean, and commercial.
* Coordinate with the inventory team to ensure optimum stock availability, tracking inventory shrinkage, and managing stock counts.
* Oversee the end-to-end stock cycle from the backroom to the shop floor.
**4. Customer Experience & Operations**
* Maintain high standards of customer service, handling escalated customer feedback or complaints professionally.
* Ensure the department is clean, organized, and compliant with health and safety regulations.
* Support the store management team during standard store opening and closing procedures.
Candidate Profile & Qualifications
Education: Graduate in any discipline (a degree or diploma in Retail Management or Fashion Technology is a plus).
Experience: 3-4 years of solid experience in mid-to-large format fashion retail stores.
Skills:
* Strong leadership and team-handling capabilities.
* Excellent communication and interpersonal skills.
* Deep understanding of fashion trends, fabrics, and styling.
* Proficient in MS Excel and retail billing/POS software.
Traits:
- Customer-centric, energetic, and capable of working in a fast-paced environment with flexible weekend shifts.
