Overview

Department Manager Jobs in Sofia, Sofia City, Bulgaria at H&M

Title: Department Manager

Company: H&M

Location: Sofia, Sofia City, Bulgaria

Job DescriptionAs Department Manager, you work at the heart of the store, creating an environment that inspires customers to explore their personal style and together with the store team to offer the most exciting Customer Experience. With the store management team, you ensure that all employees’ relations, responsibilities, legal requirements, and H&M policies are fulfilled.

Key responsibilities:

Analyze and regularly follow sales and profit KPIs and acts accordingly to maximize results of your department

Together with the Team management, prioritize actions that have a clear impact on sales

Give feedback to the Store Manager to ensure a good level and the right amount of stock in your department to support sales

Ensure that the execution of your department continuously meets H&M standards and follow them using the customer audit tool

Actively work with talent and leadership development in your department in order to support business needs

Ensure regular and clear communication to the store team about the company’s performance, corporate culture and values, and goals, globally and locally

Strengthen our corporate culture by promoting feedback in our daily work and train the store team to do the same

Qualifications

Just like everyone at H&M, we believe you are a positive and ambitious team player full of drive and optimism.

What you need to succeed:

Strong communication skills with ability to inspire and motivate team members to offer a great customer experience

Enjoy teamwork and cross collaboration

Open-minded, flexible, and adaptable to changes

Good analytical and problem-solving skills

Delegate follow up and provide feedback to support the development of the team.

Good knowledge of English language

Motivation to develop & contribute to the business growth

Additional Information

This is a

full-time position

, starting in May 2024.

Apply by sending in your

CV

in English

. Due to data policies, we only accept applications through career page.

Benefits

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.

Additional Benefits For Bulgaria

Company profit distribution program

Food Vouchers

10 years celebration voucher

Easter & Christmas Voucher

Baby gift card

Additional paid marriage leave

Retirement reward

Constant training and upskilling program, including training abroad

Career opportunities worldwide

Job Description

Inclusion & Diversity

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

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