Overview
Department Manager, Operations Jobs in Los Angeles Metropolitan Area at Loewe
Title: Department Manager, Operations
Company: Loewe
Location: Los Angeles Metropolitan Area
LOEWE is one of the world’s major luxury houses, founded in 1846 in Spain. Today the Maison is under the creative direction of Jonathan Anderson, who has envisioned and crafted a bold new chapter for LOEWE, translating a prismatic and eclectic range of art influences into the medium of fashion.
LOEWE’s legacy of craftsmanship remains the living soul of the house, reflected in its ongoing commitment to supporting contemporary art, craft and design around the world.
LOEWE is currently seeking a Department Manager, Operations for its Rodeo Drive location!
The Store Operations Manager has the responsibility to support day to day operations and efficiencies in the Rodeo Drive store, improving processes to support store teams. This role is instrumental in the implementation of brand guidelines and providing ideas and solutions which can create new value to the improvement of retail operations and customer service.
The role requires excellent communication and organizational skills, the ability to lead and complete projects end to end and cascade to the teams. This person will report into the Store Director.
Responsibilities & Tasks:
Identify key improvements and operational efficiencies to aid the store in protecting product assets against theft and damage and providing transparent reporting to Store Director and Retail Excellence Operations Manager
Support the Store Director in driving standard methodology and optimum processes
Identify gaps in the team’s knowledge of store operations and work to develop them
Conduct training for all new hires and follow-up trainings on store operating system Cegid
Support team with stock loss targets by implementing new policies and procedures in store and act as the first point of contact regarding all stock management/replenishment and related processes
Drive standard processes concerning optimization of stockrooms and operational excellence
Act as project lead for operational projects, providing support to the store and HQ during their launch
Support team in developing their understanding of key operational processes relating to product flow management and daily store operations
Support and collaborate with teams to deliver stock optimization analysis, reporting and forward planning
Support the CRM team and Store Director cascade actions and ensure the client data is collected and qualitative, providing solutions and mentorship where we fall short
Develop a forecasting tool to assist in their accurate business planning for sales, stock and headcount/payroll projections
Own relationships with vendors/suppliers and find opportunities to reduce costs and improve services
Work alongside teams to drive efficiencies through identifying commercial solutions to organize stock; considering improving fetch times, logical stock room flows and the accurate storage of stock
Implement the process and compliance of the recording of gifts received and given to/from clients
Lead Health and Safety compliance in all stores in line with Company policies and procedure and Spain legislation
Review product lines weekly and enhance the replenishment potential to drive sales and challenge Merchandising team to improve potential in the market.
Examine all aspects of P&L to reduce cost and increase store efficiency
Work closely with Inventory Control & Retail Excellence Operations Manager to keep up to date the negatives on hand reporting as well…
