Overview
Deputy General Manager Jobs in Hong Kong, Hong Kong SAR at Worldmart International Limited
Title: Deputy General Manager
Company: Worldmart International Limited
Location: Hong Kong, Hong Kong SAR
E-Commerce Deputy General Manager ( Marketplace)
We are a well-established eCommerce company. Now we seek for an E-Commerce Deputy General Manager to meet our business developments.
Job Duties:
- Lead and manage the E-Commerce team with 10+ team members
- Manage the Shops in Amazon Marketplace, included but not limited to market & customer analysis, sales forecasting, products sourcing & merchandising, products’ listing upload, logistics and all follow up issues
- Plan, analyze and supervise the SEM / SEO campaigns using Google Ads and Amazon advertising platform
- Analyze the SEM marketing campaign reports to maximize the ROI
- Manage product listing contents and search keyword optimization
- Supervise the products’ sales and rankings, and make corresponding price adjustments and sales promotions, in order to boost the products’ sales
- Manage and control team's expense and budget
- Monitor the daily sales operations processes, including sales forecast
- Manage and handle the sales orders and logistics issues
- FBA inventory monitoring and replenishment
- Handle the customers’ complaints and negative feedback, and manage the sales returns and refunds process
- Assist to build up the SOP of E-Commerce team, keep the morale of team members and operate the Shops in Amazon Marketplace in high credibility
- Perform regular and ad-hoc projects assigned by management
Job Requirements
- Degree holder or above in Business Administration, Marketing, E-Commerce, Merchandising, or relevant subjects
- At least 8 years of practical experience in e-commerce fields, with at least 5 years supervisory experience in managing a team
- Having in-depth understandings with the rules, regulations and operations of Amazon Marketplace, and with hand-on experience will be a great advantage
- Familiar with digital marketing strategies and tactics, including SEO and SEM.
- Familiar in fashion or apparel retail online business is preferable
- Excellent bi-lingual writing and communication skills in English and Chinese
- Good ability to multi-task and work under pressure in a very dynamic and fast-paced environment
- Strong business sense with strategic thinking and analytical mind, creative and able to work under pressure
We offer competitive remuneration package to suitable candidate, including 5-day work, year end bonus, medical insurance, bank holidays, birthday leave and staff discount. Our working environment is energetic and friendly.
