Overview
Deputy Store Director Jobs in Seoul, South Korea at Loewe
Title: Deputy Store Director
Company: Loewe
Location: Seoul, South Korea
JOB DESCRIPTION
Role Mission
As anDeputy Store Director,you will support the Store Director in seeking business opportunities to exceed commercial results, driven by an entrepreneurial spirit. You will coach and develop the team in a style which is personable and hands-on. You will inspire your team to always put the client first, continually looking for ways to exceed the clients’ expectations.
Responsibilities
1) Team Management and Development
In partnership with the Store Director grow and develop the team through regular coaching and feedback. Identify their strengths and development opportunities and partner with the relevant departments to create meaningful individual development plans
Identify, recruit, and develop talent, securing succession plans to enable this
Manage and inspire the team to drive the business and create innovative solutions, creating an encouraging, empowering, positive, and motivating environment
Organize the team and shop floor coverage in an effective manner to meet the changing business needs
2) Client Experience
Lead from the front, role modelling the way to connect with clients and coaching the team on the selling ceremony “in the moment”
Manage the customer flow to ensure each client is given the correct level of service and no client is left unattended or unacknowledged
Support the Store Manager/Director in building a client centric mindset within the store which focuses on always exceeding the client expectations
3) Business Development
Communicate to the Store Director what the store opportunities and priorities are, which can drive performance and enable the Store Director to develop strategic plans and actions; you will support implementing these actions
Identify and focus on categories to develop within the store, collaborating with the Store Director to ensure each category potential is maximized
Build, grow and develop a loyal client base, utilizing all available tools and opportunities
4) Operations
Full responsibility of all the Store and Team in the absence of the Store Director
Ensure that all store processes and procedures are harmonized to provide best in class client experience
Key Requirements
Proven experience within a similar environment leading diverse people to success
Effective communication and interpersonal skills, valuing, and amplifying diversity
Leads with empathy and curiosity to listen and understand
Strong and demonstrable commercial acumen
Ability to be agile, creative, and commercial in solution development
Passionate and knowledgeable about our product and the industry
A deep interest in Fashion, Art, and Culture
Fluent in English
