Overview
Director Housekeeping Jobs in Chandler, AZ at TownePlace Phoenix Chandler Fashion
Full Job Description
Job Summary:
The Director-Housekeeping is responsible for ensuring efficient operations of the Housekeeping Department in accordance with Aimbridge Hospitality standards as well as leading the entire Housekeeping Department including rooms front/back of house public areas and laundry. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities.
Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time.
Responsibilities:
QUALIFICATIONS:
At least 7 years of progressive experience in a hotel or a related field; or a 2-year college degree and 5 or more years of related experience; or a 4-year college degree and at least 3 year of related experience.
Supervisory experience required.
Must be proficient in Windows operating systems Company approved spreadsheets and word processing
Must have a valid driver’s license for the applicable state.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high pressure situations.
Must maintain composure and objectivity under pressure.
Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by coworkers and guests.
Must be able to work with and understand financial information and data and basic arithmetic functions.
RESPONSIBILITIES:
Approach all encounters with guests and associates in an attentive friendly courteous and service oriented manner.
Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)
Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
Comply with certification requirements as applicable for position to include: Food Handlers Alcohol Awareness CPR and First Aid
Establish and maintain a key control system for the department.
Operate radios efficiently and professionally in communicating with hotel staff.
Ensure the proper use of radio etiquette within the housekeeping department.
Monitor and direct all Housekeeping and Laundry leadership.
Ensure compliance to company and brand training using the steps to effective training according to Aimbridge Hospitality standards.
Conduct all 90 day and annual associate performance appraisals according to Aimbridge Hospitality S.O.P’s.
Be responsible for developing a manager as assigned by the Corporate Office including sign-off on all competencies and assist in his/her placement.
Conduct monthly department …
Title: Director Housekeeping
Company: TownePlace Phoenix Chandler Fashion
Location: Chandler, AZ
Category:
