Overview
e-Commerce Assistant Jobs in West Delhi, Delhi, India at PERCH
Title: e-Commerce Assistant
Company: PERCH
Location: West Delhi, Delhi, India
About Brand: PERCH isn’t just a brand but a cult which aims to elevate Lifestyle for its members. We have picked up the most important element first- clothing, which elevates not only your look but confidence & mood as well. We’ll keep adding more elements as we move forward!
Job Summary: We’re looking to hire an detail-oriented e-Commerce Operations Assistant to support the smooth functioning of our online retail operations. They will assist in managing the daily tasks associated with order processing, inventory management, product listings, and customer service. The ideal candidate will have excellent communication skills, a keen eye for detail, and a strong understanding of e-commerce platforms and operations.
Key Responsibilities:
Process and Manage Customer Orders from various e-Commerce Platforms (e.g., Shopify, Myntra, Nykaa, Tata Cliq, Ajio, Amazon, etc.).
Monitor and Update Inventory Levels to ensure Products are in Stock and ready for Sale.
Create and Maintain Product Listings on the Website and other e-Commerce Platforms, including Writing Product Descriptions, Uploading Images, and Setting Prices.
Regularly Update Product Availability, Pricing, and Promotions.
Handle Product Returns, Exchanges, and Customer Complaints, ensuring satisfaction while adhering to company policies.
Make Claims for Fraudulent Returns.
Track and Resolve any Order Discrepancies, such as Missing or Incorrect Products.
Collaborate with logistics and warehouse teams to ensure proper order fulfillment and timely shipping.
Troubleshoot and Resolve Order or Delivery Issues to Maintain Positive Customer Experiences.
Maintain Accurate Records of Customer Interactions, Transactions, and Inventory.
Qualifications & Skills:
High School, Diploma or Equivalent (Bachelor’s degree preferred).
1+ Years of Experience in e-Commerce Operations, or a Related Field.
Familiarity with e-Commerce Platforms (e.g., Shopify, Myntra, Nykaa, Tata Cliq, Ajio, Amazon, etc.) and Online Retail Operations.
Basic understanding of inventory management and order fulfillment processes.
Excellent written and verbal communication skills.
Strong organizational skills and attention to detail.
Salary:Upto ₹15,000/month
Job Location: https://maps.app.goo.gl/8dmYKeAPEZWrMPz47
If you’re passionate about e-Commerce, have a strong attention to detail, and thrive in a dynamic environment, we’d love to have you join our team.
To apply, share your resume at [email protected] with the subject line ‘e-Commerce Assistant Application’.
For further inquiries, contact us at +919220894940.
