Overview
E-Commerce Manager (Brand Site) Jobs in WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia at Landmark Group SEA
Title: E-Commerce Manager (Brand Site)
Company: Landmark Group SEA
Location: WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Company Description Landmark Group is one of the largest and most successful retail and hospitality conglomerates in the Middle East, Africa, and India. Founded in 1973, the Group has a strong culture of entrepreneurship and has built leading homegrown brands that deliver exceptional value to customers. Over the past few years, Landmark Group has doubled its store count and continues to expand its presence across key markets. The Group operates more than 2,300 outlets in 22 countries and employs over 55,000 people. This scale provides team members with diverse career opportunities, cross-functional exposure, and a fast-paced, growth-oriented work environment.
Role Description This is a full-time, on-site E-Commerce Manager (Brand Site) role based in WP, Kuala Lumpur. The E-Commerce Manager will oversee day-to-day operations of the brand’s website, including managing product listings, pricing, promotions, and on-site merchandising to optimize conversion and sales. This role will collaborate with marketing, merchandising, supply chain, and customer service teams to plan campaigns, ensure product availability, and deliver a seamless customer experience across the online journey. The person in this role will monitor site performance and analytics, identify opportunities to improve traffic, engagement, and conversion, and implement data-driven enhancements. Responsibilities also include coordinating with external partners and vendors, managing content updates, ensuring brand consistency, and supporting the development and execution of the e-commerce growth strategy.
Qualifications
- Strong Business Negotiation and Sales skills to manage commercial terms, promotions, and revenue-driving initiatives.
- Robust Analytical Skills to interpret e-commerce data, track KPIs, and translate insights into actionable strategies.
- Excellent Communication and Customer Service skills to collaborate with cross-functional teams and ensure a high-quality online customer experience.
- Proven experience in e-commerce or digital retail management, preferably with brand sites or omnichannel environments.
- Proficiency with e-commerce platforms, web analytics tools (e.g., Google Analytics), and basic understanding of digital marketing levers (SEO, SEM, email, social).
- Strong organizational and project management abilities, with attention to detail and the capacity to manage multiple priorities in a fast-paced setting.
- Bachelor’s degree in Business, Marketing, E-Commerce, or a related field, or equivalent relevant experience.
- Experience working in retail, fashion, lifestyle, or consumer brands in Southeast Asia is an advantage.
