Overview
E-commerce Marketplace Freelancer Jobs in West Delhi, Delhi, India at WhizCo | Creative Tech and Influencer Marketing
Title: E-commerce Marketplace Freelancer
Company: WhizCo | Creative Tech and Influencer Marketing
Location: West Delhi, Delhi, India
We are looking for an experienced E-commerce Marketplace Consultant to guide and support our team on the day-to-day operations and growth of client accounts across leading e-commerce and quick-commerce platforms.
This is a strategic + execution advisory role, where you will act as a subject-matter expert to streamline operations, optimize performance, and ensure best-in-class marketplace presence for our clients.
Key Responsibilities
1. Marketplace Strategy & Consulting
- Provide ongoing guidance on managing and scaling accounts across platforms like Amazon, Flipkart, Myntra, Ajio, Blinkit, Instamart, Zepto, etc.
- Advise on platform-specific growth strategies, algorithms, and best practices
- Identify opportunities for revenue growth, visibility improvement, and operational efficiency
2. Account Setup & Onboarding
- Guide teams on end-to-end account creation and setup
- Assist with:
- Vendor/seller onboarding
- Compliance and documentation
- Category approvals and brand registry
- Support handover from existing agencies/vendors ensuring smooth transition
3. Cataloging & Content Optimization
- Oversee product listing creation and optimization:
- Titles, descriptions, keywords, backend attributes
- A+ content / brand store recommendations
- Ensure platform-specific catalog standards are followed
- Guide on image/content best practices for conversion
4. Inventory & Operations Management
- Advise on inventory planning and replenishment strategies
- Ensure proper coordination between warehouse, marketplace, and logistics
- Help reduce stockouts, overstocking, and operational inefficiencies
- Suggest improvements in fulfillment models (FBA, FBM, quick commerce dark stores, etc.)
5. Performance Monitoring & Optimization
- Track and guide on key metrics:
- Sales, conversion rates, CTR, Buy Box ownership
- Fill rate, cancellations, returns
- Recommend corrective actions to improve account health
- Support in setting up dashboards/reporting frameworks
6. Advertising & Visibility (Advisory)
- Guide on marketplace ads (Amazon Ads, Flipkart Ads, etc.)
- Recommend budget allocation and campaign structures
- Work with internal/performance teams to improve ROI
7. Platform-Specific Expertise (Quick Commerce Focus)
- Provide insights into Blinkit, Instamart, Zepto operations:
- Assortment planning
- Pricing and discounting strategies
- Visibility levers within apps
- Help optimize for high-frequency, fast-moving categories
8. Issue Resolution & Escalations
- Support the team in resolving:
- Account suspensions
- Listing issues
- Catalog errors
- Logistics or reconciliation challenges
9. SOPs & Team Enablement
- Build and refine standard operating procedures (SOPs)
- Train internal teams on marketplace operations
- Create playbooks for onboarding, cataloging, and scaling
Required Skills & Experience
- 4–8+ years of hands-on experience managing e-commerce marketplace accounts
- Strong expertise across:
- Amazon, Flipkart (must-have)
- Quick commerce platforms (Blinkit, Instamart, Zepto)
- Fashion/lifestyle platforms (Myntra, Ajio) – preferred
- Deep understanding of:
- Cataloging systems
- Inventory and supply chain workflows
- Marketplace algorithms and ranking factors
- Experience in agency or multi-brand environment is a strong plus
Key Traits
- Highly analytical and detail-oriented
- Strong problem-solving mindset
- Ability to work in a fast-paced, multi-client environment
- Clear communicator who can simplify complex marketplace dynamics
Engagement Model
- Freelance / retainer-based
- Monthly consulting hours with availability for quick escalations
- Works closely with internal account managers and performance teams
