Overview
E-Commerce Operations Intern Jobs in New York City Metropolitan Area at Printemps New York
Title: E-Commerce Operations Intern
Company: Printemps New York
Location: New York City Metropolitan Area
Printemps New York offering an unpaid internship opportunity for a E-Commerce Operations Intern within its luxury retail environment (6 months).
The primary purpose of this internship is education and training, in collaboration with the intern’s university program.
Start: Fall semester
This is a 100% on-site role based at our One Wall Street corporate office.
The E-Commerce Operations Intern will support the day-to-day management of the Printemps New York website and online business. This role will assist with product setup, site merchandising, content updates, order fulfillment, quality assurance, and weekly launches. The ideal candidate is highly organized, detail-oriented, comfortable with data-entry and market research, and interested in gaining hands-on experience in luxury retail and e-commerce operations.
Key Responsibilities:
- Assist with daily website maintenance, including product uploads, content updates, and site merchandising.
- Support product setup by ensuring imagery, copy, pricing, categories, inventory, and product attributes are accurate and complete.
- Assist with the daily end-to-end order fulfillment process, including order review, product picking, packing, shipping, and tracking.
- Coordinate with store and operations teams to confirm product availability, resolve inventory discrepancies, and ensure orders are processed accurately.
- Support online customer service by responding to order inquiries, providing updates, and helping resolve shipping, return, product, and inventory-related issues.
- Assist with returns processing, inventory reconciliation, and related order and customer updates.
- Support cross-channel marketing campaigns through editorial planning, content creation, and the development of digital assets.
- Assist with e-commerce product photography, including sample coordination, shoot preparation, image organization, and quality control.
- Conduct basic website and order quality assurance to identify and report content, inventory, customer service, or fulfillment issues.
- Provide administrative and operational support for ongoing e-commerce projects, launches, and reporting.
Qualifications:
- Current undergraduate student or recent graduate studying marketing, business, fashion, communications, e-commerce, supply chain, or a related field.
- Strong attention to detail and organizational skills.
- Strong written and verbal communication skills.
- Ability to handle merchandise carefully and support physical order preparation when required.
- Microsoft Excel experience is required.
- Familiarity with Shopify is a plus.
- Previous luxury retail, marketing, merchandising, or e-commerce experience is helpful but not required.
Start: Fall semester
This is a 100% on-site role based at our One Wall Street corporate office.
The internship must be approved by the school.
Printemps does not provide work authorization sponsorship for this position. Candidates must have legal authorization to work in the United States at the time of application.
Printemps provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Printemps complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates.
Printemps is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected]
At Printemps, we work together with elegance, and we welcome all applicants for this position. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment. You’ll experience our unique French and Luxury culture, along with our brilliant Ambassadors who will support and inspire you.
