Overview
E-commerce Operations Manager Jobs in Lisbon, Lisbon, Portugal at ACE OF PERFORMANCE | Group
Title: E-commerce Operations Manager
Company: ACE OF PERFORMANCE | Group
Location: Lisbon, Lisbon, Portugal
New fashion ecommerce brand for the US market. We’re looking for someone to manage the day-to-day operations in the early stages of the project.
Key Responsibilities:
- Coordinate order fulfillment and shipping operations with logistics partners
- Manage customer support (handling customer inquiries initially and later coordinating support agents)
- Website management (product uploads, copy updates, and coordination with freelancers for improvements)
- Product and packaging sourcing, including supplier negotiation
- Daily reporting of key metrics (AOV, conversion rate, session duration) and execution of improvement actions
- Coordinate invoicing with the finance team and manage monthly close
Profile:
- Minimum 2 years of experience in Ecommerce operations
- Highly organized, autonomous, and results-driven
- Comfortable working in early-stage/startup environments
- Strong written and verbal communication skills in English
What We Offer:
- Opportunity to build a brand from the ground up with high ownership
- Strong growth potential as the brand scales
- Hybrid work model – Lisbon
- Competitive compensation based on experience
- Competitive performance-based bonus
