Overview
Ecommerce Coordinator Jobs in Surry Hills, New South Wales, Australia at The Aje Collective
Title: Ecommerce Coordinator
Company: The Aje Collective
Location: Surry Hills, New South Wales, Australia
Aje is an Australian fashion house dedicated to undone elegance. As pioneers of Australia’s quintessential coastal to urban style, find Aje’s signature in a curated mix of effortless essentials and statement occasion pieces, each crafted with luxurious sensibilities.
Aje is a leading player in the Australian eCommerce industry, dedicated to delivering exceptional online shopping experiences to our customers. With a focus on user experience, conversion rate optimization, and technical excellence, we are committed to staying at the forefront of digital innovation. We are seeking a talented eCommerce Project Manager to join our team and lead the successful execution of our digital projects.
As an eCommerce Coordinator, you will be responsible for supporting the trade of the eCommerce channel and collaborating closely with the eCommerce Executive, eCommerce Project Manager and the Head of eCommerce. Your primary focus will be on optimizing various aspects of the eCommerce platform to drive online sales, improve average order value (AOV), and enhance conversion rates. You will manage tasks related to search and merchandising, product management, website maintenance, content creation, promotions, and omnichannel operations.
As a eCommerce Coordinator, your tasks will include:
Search and Merchandising:
Implement search optimisation strategies, including keyword optimization, synonyms, query replacements, and redirects.
Manage product tagging, sorting, and filtering to enhance user
Execute merchandising for landing pages, collections, and product Product and Collection Management:
Create and maintain product listings, ensuring accuracy and
Categorize and enrich product data to improve discoverability and user
Curate and maintain collections to showcase products Website Management:
Oversee page creation, maintenance, and navigation
Manage tags, bundles, and onsite promotions to drive engagement and Content Creation and Management:
Sample management for eCommerce shoots, working closely with production team for handover.
Develop landing page blogs and onsite promotions to support marketing
Curate user-generated content (UGC), reviews, and store finder
Coordinate with the studio for product image management, including naming, shot lists, and reshoot planning.
Promotions and Offers:
Execute onsite promotions, VIP promotions, and site-wide
Manage promotions such as gift with purchase, bundles, and markdowns, including terms and conditions.
Customer Support and Communication:
Handle order queries and provide support for returns and store-related
Communicate effectively with customers regarding promotions, order updates, and general inquiries.
Performance Optimisation:
Analyse website performance metrics to identify areas for
Implement strategies to increase online sales, improve AOV, and enhance conversion rates.
You will bring:
Bachelor’s degree in Marketing, Business Administration, or related
Proven experience in eCommerce operations, preferably in a retail business
Strong understanding of eCommerce platforms, preferably with experience in Shopify, Magento, or similar platforms.
The ability to interpret data and make actionable
Effective communication and collaboration skills to work cross-functionally with various
Detail-oriented with the ability to manage multiple tasks and priorities
We recognise the impact our team has on our success. To show our…
