Overview
Ecommerce Coordinator Jobs in Mumbai Metropolitan Region at Diamond Atelier
Title: Ecommerce Coordinator
Company: Diamond Atelier
Location: Mumbai Metropolitan Region
Diamond Atelier is a New York–headquartered lab-grown diamond company specializing in premium loose diamonds for B2B clients across the USA. As we continue to grow, we are building our own jewelry brand in New York. Our manufacturing factories are located in Surat, and we have supporting creative and operational teams in Mumbai (Andheri West) and Delhi.
Our Mission
You aren't just "maintaining" a platform; you are owning the digital experience. Your goal is to ensure that from the moment a visitor lands on our homepage to the final click at checkout, the experience is fast, flawless, and premium.
Responsibilities:
- Daily management of the website to ensure everything loads fast, looks right, and converts.
- Manage the lifecycle of our luxury collections, uploading listings, organizing categories, and ensuring product descriptions meet our brand voice.
- Monitor the user journey (Landing → Cart → Checkout) to identify friction points and implement CRO (Conversion Rate Optimization) strategies.
- Dive into website analytics and sales data to report on what’s working and where we can improve.
- Act as the bridge between our creative, marketing, and development teams to launch new collections and fix technical bugs.
- Audit the site daily to ensure it reflects a high-end, premium aesthetic at all times.
Qualifications:
- 3 to 5 years of hands-on experience in E-commerce or Website Operations.
- Deep experience with catalog management and custom e-commerce platforms.
- Ability to understand funnels, A/B testing and user behavior data.
- An eye for UI/UX and a "luxury-first" mindset.
- Someone who thrives on getting things do
