Overview
Email & CRM Coordinator Jobs in London, England, United Kingdom at COS
Title: Email & CRM Coordinator
Company: COS
Location: London, England, United Kingdom
Job DescriptionWe are now looking for anEmail & CRM Coordinatorto join our European Regional Team based in London. This role supports the implementation of CRM initiatives to drive engagement, loyalty and profitable growth, contributing to key business KPIs for the region.
What you will do:
Develop, build and deploy newsletters and SMS across several markets ensuring accurate, consistent and timely completion of the campaigns
Test all newsletters before sending to ensure accurate template responsiveness across devices and email providers
Co-ordinate copy translations with the translation agency, ensuring deadlines are met for translation submissions
Optimise and refresh triggered campaigns to be seasonally relevant and in line with key content moments
Report on newsletter and trigger campaigns to ensure we’re driving optimum engagement and conversion for all subscribers, across all markets
Collaborate with the regional performance marketing team, ensuring consistent messaging of campaigns and promotions across all channels to maximise overall KPIs, with a focus on traffic, conversion and revenue
Collaborate with the CRM Specialist to support subscriber growth through data acquisition campaigns
Qualifications
Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviours that we appreciate above and beyond anything else. We are
open-minded
and
curious
, we dare to be
different
, we believe in
constant improvement
and we
empower and trust
you to take ownership. Our values are part of who we are, what we stand for and how we act.
What You Need To Succeed
Previous experience working in CRM
Preferable experience working with Email Service Platforms, knowledge of Adobe Campaign / Emarsys
Good understanding of Google Analytics
Experienced in digital visual presentation and interpreting data for key stakeholders
Ability to prioritise and manage own time effectively
Fashion awareness and creativity
Excellent organizational and analytical skills
Excellent communication skills, the ability to collaborate and establish alignment with key partners and stakeholders
Additional Information
Benefits
We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
In addition to this London based colleagues also receive
25 days holiday
A generous seasonal uniform allowance
Retail Trust membership
Pension scheme
Inclusion & Diversity
At COS we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
Company Description
About COS: Since our launch in 2007 we have opened stores and sell online in …
