Overview
Esthetician Jobs in London, England, UK at Lisa Franklin London
Title: Esthetician
Company: Lisa Franklin London
Location: London, England, UK
Type: Full Time
Category: Beauty/Hair Styling
Role Overview
We are seeking a highly skilled Skin Specialist. The ideal candidate will be qualified to at least Level 4 as an aesthetic practitioner or senior therapist, passionate about skincare, results-focused, and dedicated to providing an exceptional patient/client experience. You will play a crucial role in performing expert-led treatments, educating patients/clients’ on skincare routines, and driving retail sales through personalised recommendations.
Key Responsibilities
Treatment & Client Care
Perform all Lisa Franklin treatment protocols with precision and expertise, ensuring exceptional standards in every client session.
Deliver advanced skin treatments (such as radio frequency, microneedling, IPL and laser-based modalities) in line with clinic protocols.
Conduct in-depth skin consultations, tailoring treatment plans to meet individual needs and achieving visible, long-term transformations.
Maintain meticulous client records, tracking treatment progress and homecare to ensure optimal results.
Provide aftercare guidance, educating clients on best practices to enhance their skincare results.
Retail & Upselling
Actively recommend and upsell skincare products based on patient/clients’ concerns and treatment plans.
Confidently educate patients/clients on the benefits of the Lisa Franklin product range, demonstrating expert knowledge of ingredients and their efficacy.
Identify opportunities to introduce new treatments or add-on services to enhance the client experience.
Clinic Operations & Professionalism
Maintain a pristine, luxury-standard treatment environment.
Collaborate with the Front of House team to optimise scheduling, follow-ups, and rebooking strategies.
Work closely with senior management to meet sales targets and Key Performance Indicators (KPIs).
Requirements
Industry qualified to at least Level 4 with a minimum of two years of relevant experience.
Strong expertise in advanced treatments.
Confident in upselling skincare products and treatment plans to drive both patient/client results and clinic performance.
Impeccable communication and interpersonal skills, with a luxury service mindset.
A passion for continuous learning, staying up to date with the latest advancements and industry innovations.
Professional, polished, and well-presented at all times, embodying the Lisa Franklin brand values.
