Overview
Fashion Advisor Jobs in Monaco, Monaco at ELIE SAAB
Title: Fashion Advisor
Company: ELIE SAAB
Location: Monaco, Monaco
Job Scope:
The Fashion Advisor is responsible to contribute to the store sales by providing a remarkable and memorable service to all clients and maintain merchandising standards.
Main Duties & Responsibilities
Customer Service
- Promote high customer service standards throughout the shopping experience
- Attend to customer needs
- Actively seek inputs from customers and efficiently address complaints to reinforce service standards
- Gather information and organize records on customer preferences and buying behavior and provide proper feedback on tendencies.
- Update clients with upcoming events
- Inform clients with needed policies and procedures to ensure transparency; including and not limited to refund and exchange policies
- Provide support in VIP events and ensure proper follow up with clients as needed
Sales & POS
- Meet and maximize cross selling & up selling sales targets
- Adhere to the standards of operations
- Support the manager in achieving the Boutique’s goal
- Ensure security procedures for merchandise are observed at all stages in the sale process.
- Ensure a proper replenishment of merchandise, display and visual merchandising standards to maintain the brand’s image
- Process accurately and efficiently cash register operations from opening to closing and protect company assets.
- Efficiently support in efficient cost allocation by optimally using Boutique products & not exceeding availability
Position Requirements
- High school diploma or equivalent
- 1 to 5 years of experience equivalent position in the high-end retail fashion industry
- Strong communication and negotiation skills;
- High Customer Centricity
- Team oriented with proper conflict management skills
- Fluency in spoken and written English
