Overview
Fashion – Part Time- Dispatch & Customer Service Specialist Jobs in Sydney, New South Wales, Australia at SUBOO
Title: Fashion – Part Time- Dispatch & Customer Service Specialist
Company: SUBOO
Location: Sydney, New South Wales, Australia
Part-Time Dispatch & Customer Service Assistant
(Ideal for a student or parent seeking school-hour flexibility)
Join the Team
This is a hands-on, part-time role supporting the day-to-day operations of a growing fashion brand.
You’ll sit at the centre of fulfilment and customer experience — ensuring orders are dispatched accurately, returns are processed efficiently, and customers receive clear, timely support.
The role is structured to suit someone looking for consistent part-time hours, particularly across school hours or alongside study.
It’s operational, fast-moving, and detail-driven.
Key Responsibilities
- Pick, pack, and dispatch daily online orders with accuracy and speed
- Process returns end-to-end: garment QC, refunds, exchanges, and credit notes
- Respond to customer enquiries via email and phone in a clear, solutions-focused manner
- Assist in managing stock intake, checking, and storage
- Maintain stockroom organisation and quality control standards
- Support regular stocktakes and inventory accuracy
- Work alongside the team to ensure smooth daily operations across dispatch and customer service
The Ideal Candidate
- Atleast 3 years previous experience in retail, dispatch, or customer service (fashion preferred but not essential)
- Highly organised with strong attention to detail
- Confident communicator with a customer-first mindset
- Reliable and able to work independently within a small team
- Comfortable in a hands-on, physical role (on your feet, moving stock)
- Looking for part-time, consistent hours (suited to school hours or flexible study schedules)
- A proactive, adaptable, and problem solving mindset
Why This Role Works
- If you’re passionate about fashion, love keeping things organised, and enjoy creating exceptional customer experiences, you’ll thrive at SUBOO
- Structured part-time hours with flexibility
- Ideal for parents returning to work or students wanting consistent income
- Clear scope — execution-focused, no corporate fluff
- Close knit team, direct impact on daily operations
If you’re someone who likes getting things done properly, keeping things organised, and being part of a fast-moving environment, this role will suit you.
Please note: only shortlisted candidates will be contacted.
