Overview
Front Desk Guest Service Representative (3pm-11pm Shift) Jobs in Chandler, AZ at Hyatt Place Phoenix Chandler Fashion Center
Our friendly Guest Service Representatives provide attentive and courteous service, all while creating a memorable and personalized experience for our guests.
Responsibilities:
Greet and interact with guests in a warm, friendly and professional manner
Provide highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs
Promptly handle guest service requests and guest complaints to meet and exceed guest expectations
Work in cooperation with other departments to ensure a positive guest experience
Use computer system to make reservations, check-in and check-out guests and process payments
Perform tasks such as answering phones, maintain a cash drawer, operate office equipment
Ensure safety and security of the property, staff and guests
Qualifications:
Motivated to maintain excellent customer service reputation
Strong oral and written communication and interpersonal skills
Strong attention to detail, organization and follow-up abilities
Ability to work effectively and efficiently in a fast-paced setting
Reliability and honesty
Desire to contribute to a supportive and effective team
Availability to work a flexible schedule between days, nights, weekends and holidays is a plus
Job Types: Full-time, Part-time
Pay: $16.50 per hour
Benefits:
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Referral program
Vision insurance
Schedule:
8 hour shift
Evening shift
Holidays
Night shift
Weekends as needed
Work Location: In person
Title: Front Desk Guest Service Representative (3pm-11pm Shift)
Company: Hyatt Place Phoenix Chandler Fashion Center
Location: Chandler, AZ
Category:
