Overview

Full Time Shoes Sales Consultant – Selfridges, London UK Jobs in London, England, United Kingdom at Christian Dior Couture

Title: Full Time Shoes Sales Consultant – Selfridges, London UK

Company: Christian Dior Couture

Location: London, England, United Kingdom

Position

Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.

We are looking for a passionate Sales Consultant to join in our Shoes team, in Selfridges Concession, London.

Main Duties And Responsibilities

To greet, serve and advise customers giving the highest standard of customer service at all times.

Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales.

To demonstrate product knowledge on all categories and to have an awareness of current advertising and marketing campaigns, new launches and promotions.

Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets

To deal effectively with customer complaints by liaising with the line manager when necessary.

Ensure a knowledge of sales targets and department/boutique performance on a daily and weekly basis

Follow all stock management procedures

Support the team to maintain the highest standards of housekeeping and display

To be conversant with selling systems, cash and credit and exchange procedures.

To maintain the highest standards of housekeeping and retail standards within the store

Take all actions necessary to maximise security and prevent theft of product

To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses

Participate in team meetings and make a positive contribution

To carry out any additional duties as directed by the management team.

Maintain the highest standards of visual merchandising, housekeeping and Christian Dior Couture standards within the boutiques and department stores.

Profile

The Ideal Candidate Would

Be confident to develop and maintain strong relationships to ensure each customer receives a consistent and professional service throughout

Have the ability to work full time (40 hours per week)

Continuously maintain high standards, driven to succeed and motivated to achieve personal and team goals

Have a genuine passion for Dior and an interest in the luxury retail and the fashion industry

Passion for shoes

Be able to work alone as well as part of a team

Be able to work under pressure in a fast paced environment

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