Overview
General Manager – Bacio di Latte – Upscale Gelato Shop – FASHION SQUARE – SCOTTSDALE – NEW SHOP! Jobs in Phoenix, AZ at Bacio di Latte
Bacio di Latte, an Upscale Boutique Gelato Shop, is coming to Scottsdale! We are seeking an Exceptional General Manager for our beautiful NEW FASHION SQUARE location!
We’re opening a premium, established gelato concept in SCOTTSDALE – FASHION SQUARE – and looking for a hands-on, career-minded General Manager with 2+ years of GM-level experience leading a fast-paced, guest-first QSR or café-style environment. If you’ve worked with brands like Starbucks, Sweetgreen, Dutch Bros or similar – this could be your next big move!
Bacio di Latte is a high-end experience gelato shop, making fresh Italian gelato in house daily. An international gelato company, Bacio di Latte operates 250+ locations internationally, with 23 locations in California, and 12 more new locations planned across the US for 2026 and beyond! Our gelato reflects the passion and care that we take in making the best product possible coupled with our exceptional service creates a memorable and impactful experience for our guests.
We are looking for an exceptional General Manager for our NEW SCOTTSDALE location! We will fully train you on all things Bacio di Latte. As General Manager, you will take ownership of Operations, lead our team for successful and profitable sales, and grow with our company. We are growing and expanding rapidly so there is major growth potential!
*$75k–$80k base salary + bonus potential up to $15k (total compensation up to $95k)
*This role will train in Los Angeles for 3 weeks. Travel, accommodations, and per diem will be provided*
What You’ll Be Doing:
Operations
- Execute the highest gelato quality, daily. Understand and maintain the highest standards of gelato quality working with our BOH team
- Ensure the team executes the best quality customer service experience; transporting our customers with a warm and distinct (inviting) atmosphere that entices all the senses; working with our FOH team
- Uphold NY Food Safety standards
- Control purchases and stock; conduct inventory count
- Hit monthly KPIs and invigorate the team to achieve set goals
Leadership
- Nurture the team with attention and training to maintain high performance standards and ignite sense of ownership
- Create a positive work environment with camaraderie and focus, ready for anything!
- Strong leadership to drive the team and achieve results
- Train and coach new hires using provided Bacio tools
Financial/Administration
- Conduct accurate P&L analysis each month
- Comprehend and act to accomplish KPI goals for Labor, Cogs, and monthly results.
- Process invoices from suppliers
- Ensure payroll hours are properly clocked and proper breaks are given
- Create a healthy relationship with our vendors, accountants, and administrative personnel
What You Bring:
- 2+ years General Manager Food & Beverage experience – preferably in the QSR space
- Proven track record of driving sales goals and meeting KPIs
- Skilled at managing COGs, Labor and Budgets
- Strong leadership abilities to coach and motivate team
- Excellent customer service and guest relations skills
- Strong, clear and effective communicator
- Positive and upbeat energy that drives a positive and fun company culture
- A love for Gelato!
What We Offer:
- Full Health Benefits & PTO
- Competitive compensation package plus bonuses
- Great company culture that fosters a friendly, collaborative and dynamic work environment
- Be part of the incredible growth of an iconic Italian brand
- Major growth opportunities – we are expanding rapidly!
If you have 2+ years F&B General Manager experience, are a energetic and positive leader who thrives in a fast paced and fun environment, with a passion for customer excellence and are eager to learn and grow, this is a great role for you! Passion for gelato is a plus!
Job Type: Full-time
Pay: $75,000.00 – $95,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Paid training
Application Question(s):
- Are you ok traveling to Los Angeles for 2 to 3 weeks? travel, accommodations and per diem will be provided
- Will you be able to reliably commute to Scottsdale, AZ for this job?
Experience:
- General Manager QSR/Restaurant: 2 years (Required)
- Managing COGs & Labor : 2 years (Required)
Work Location: In person
Title: General Manager – Bacio di Latte – Upscale Gelato Shop – FASHION SQUARE – SCOTTSDALE – NEW SHOP!
Company: Bacio di Latte
Location: Phoenix, AZ
